Participant

Question

Lens Blur Problem Lightroom Classic

Forum|Forum|1 year ago
July 8, 2024
3 replies
1428 views

Hello Guys,

What if the Lens Blur Tool does not work? All the time when i use it i see an 'error'. i dont know what to do, i already updated app, but still it's not working 😞 help

Windows

rustya62345156

Participant

I am having the same problem. Tried purging the cache in Camera Raw and Video. No luck. Here is my system info:

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 3.6GHz
SqLite Version: 3.36.0
CPU Utilisation: 3.0%
Power Source: Plugged In
Built-in memory: 32690.7 MB
Dedicated GPU memory used by Lightroom: 3032.7MB / 4004.0MB (75%)
Real memory available to Lightroom: 32690.7 MB
Real memory used by Lightroom: 3165.1 MB (9.6%)
Virtual memory used by Lightroom: 5603.1 MB
GDI objects count: 1006
USER objects count: 2754
Process handles count: 2538
Memory cache size: 0.0MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 219MB / 16345MB (1%)
Camera Raw real memory: -593MB / 32690MB (-1%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:0.0MB, n:0.0MB

U-main: 78.0MB

System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 3840x2160, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1050 Ti (32.0.15.6614)
Init State: GPU disconnected
User Preference: Auto
Enable HDR in Library: ON

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\rusty\OneDrive\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat
Settings Folder: C:\Users\rusty\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Export to Photomatix Pro
3) Flickr

GoldingD

Legend

I am having the same problem. Tried purging the cache in Camera Raw and Video. No luck. Here is my system info:
...
Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1050 Ti (32.0.15.6614)
Init State: GPU disconnected
User Preference: Auto
Enable HDR in Library: ON

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\rusty\OneDrive\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat
Settings Folder: C:\Users\rusty\AppData\Roaming\Adobe\Lightroom

By @rustya62345156

First and most obvious question is that "Init State: GPU disconnected". What is soing on with that?

First thing to try is to simply close everything, and then restart Windows (that is a restart not a shutdown) And see if clearing the kerrnal (as a result) winds up fixing whatever is going wrong with that GPU.

If not, then look at:

__________________________________________________________________________________________

Second oddity to consider, and blame Microsoft for this, is that association of your Catalog (or actually your user system library i.e. Folder, Pictures) with OneDrive. That auto sync of the catalog to OneDrive can cause performance issues, occasionally failures (if OneDrive access is down or extremely slow) and rare catalog corruptions. Consider dissociating the catalog and OneDrive, or copy/move that catalog to a new folder not connected with OneDrive. This has nothing to do with your current problem.

rustya62345156

Participant

the "Init State: GPU disconnected" shows in system info right after I
get the "Something went wrong" error

If I exit out and come back into Lightroom here is what I get :

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 1050 Ti (32.0.15.6614)

Init State: GPU for Image Processing supported by default

User Preference: Auto

Enable HDR in Library: ON

Working on trying to disassociate OneDrive from the catalog!

thanks,

Rusty

S

shae_4406

Participant

Mine is doing the same thing. How do I fix?

GoldingD

Legend

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

M

Marzena38491810tfafAuthor

Participant

Thank you so much for reply.

Here is info:

Lightroom Classic version: 13.4 [ 202406181129-60d181b7 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 1,9GHz
SqLite Version: 3.36.0
CPU Utilisation: 0,0%
Power Source: Plugged In, 69% (Charging)
Built-in memory: 7631,3 MB
Dedicated GPU memory used by Lightroom: 174,5MB / 496,3MB (35%)
Real memory available to Lightroom: 7631,3 MB
Real memory used by Lightroom: 1355,2 MB (17,7%)
Virtual memory used by Lightroom: 1577,9 MB
GDI objects count: 753
USER objects count: 2925
Process handles count: 2990
Memory cache size: 176,5MB
Internal Camera Raw version: 16.4 [ 1897 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 521MB / 3815MB (13%)
Camera Raw real memory: 529MB / 7631MB (6%)

Cache2:
m:176,5MB, n:172,4MB

U-main: 81,0MB

System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 2496 pixels
Displays: 1) 2496x1664
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: Yes

Graphics Processor Info:
DirectX: AMD Radeon(TM) Graphics (27.20.14076.3000)
Init State: GPU for Display supported by default with image processing and export supported in the custom mode
User Preference: Auto

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

GoldingD

Legend

Graphics Processor Info:
DirectX: AMD Radeon(TM) Graphics (27.20.14076.3000)
Init State: GPU for Display supported by default with image processing and export supported in the custom mode
User Preference: Auto

Two issues

1. GPU driver version

You have Windows Store v27.20.14076.3000. That came out 6 December 2023, so fairy old. Look to update that. LrC is very very picky about GPU drivers, especially post AI.

2. AMD Adrenalin acceleration treatment for LrC as if it was a Game.

see:

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