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_jj_pod_
Participating Frequently
July 29, 2008
Question

Lightroom 2.0 will not export to Photoshop CS3

  • July 29, 2008
  • 368 replies
  • 28150 views
OK,

So I downloaded and installed lightroom 2.0 this morning and things are not working well.

System: Macpro 2.8, 8 gb ram, os x 10.5.4, nikon d300 raw files

The problem...

It started with Lightroom not exporting any images to photoshop. Doesn't matter if I try to send 1 or 20, I get a spinning beach ball, then nothing. if photoshop is closed it will open it, but nothing gets loaded into it. Plain export, merge to panoramic, edit as smart object, nothing does anything.

Tried in both 32 and 64 bit modes, tried re-installing Lightroom 2.0 from scratch. still nothing. I sent a sample raw file into adobe and am waiting to hear back, but figured I'd see what everyone else thinks as well.
    This topic has been closed for replies.

    368 replies

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    _Ben_Cooper_
    Participating Frequently
    August 15, 2008
    There seem to be several problems - is your Camera RAW up to date as well? It should be version 4.5.

    The "open original or a copy" question doesn't appear when everything works properly, because it always opens the original - it doesn't need to make a TIFF copy to work on.
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    _Karina_Andjelic-Lane_
    Participating Frequently
    August 15, 2008
    I think my scripting is up to date (says it is 10.0.1), but still have the problem.
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    _Ben_Cooper_
    Participating Frequently
    August 15, 2008
    Okay, I've finally got it working - using Armin's suggestion of copying the Scripting Support file directly. For Windows users, if your Scripting Support refuses to update to 10.0.1, this is what you do:<br /><br />- Try the 10.0.1 update again.<br />- Go to C:\Users\<your username>\AppData\Local\Temp\Patcher\Patcher5188\StagingArea<br />- Find the 1015 file<br />- Rename it to ScriptingSupport.8li<br />- Move it to C:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\Automate<br /><br />Of course, this is a bodge - for some reason the other updates don't apply either. Looking at the log, it seems that the updater doesn't even try to update these files.
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    _Fredrik_Eriksson_
    Participant
    August 15, 2008
    For those who cannot get the Photoshop patch to update all files:

    After experiencing the problem first-hand I wrote a small program that generates a working patcher (in the form of a .bat file filled with copy commands) from the file "manifest.xml" found in the patcher directory.

    If you want to manually force the update, these are the files that should be copied for the English version (the paths are language-dependent):

    copy /B /Y "StagingArea\1109" "D:\Program Files\Adobe\Adobe Photoshop CS3\AdobeLM.dll"
    copy /B /Y "StagingArea\1016" "D:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\File Formats\BMP.8BI"
    copy /B /Y "StagingArea\1020" "D:\Program Files\Adobe\Adobe Photoshop CS3\Presets\Scripts\Merge to HDR.jsx"
    copy /B /Y "StagingArea\1108" "D:\Program Files\Adobe\Adobe Photoshop CS3\ACE.dll"
    copy /B /Y "StagingArea\1021" "D:\Program Files\Adobe\Adobe Photoshop CS3\Presets\Scripts\Stack Scripts Only\CreateImageStack.jsx"
    copy /B /Y "StagingArea\1107" "C:\Program Files\Common Files\Adobe\Startup Scripts CS3\Adobe Photoshop\photoshop-10.jsx"
    copy /B /Y "StagingArea\1111" "D:\Program Files\Adobe\Adobe Photoshop CS3\Photoshop.exe"
    copy /B /Y "StagingArea\1018" "D:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\File Formats\Targa.8BI"
    copy /B /Y "StagingArea\1017" "D:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\File Formats\Png.8bi"
    copy /B /Y "StagingArea\1015" "D:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\Automate\ScriptingSupport.8li"
    copy /B /Y "StagingArea\1022" "D:\Program Files\Adobe\Adobe Photoshop CS3\Presets\Scripts\Stack Scripts Only\Terminology.jsx"
    copy /B /Y "StagingArea\1019" "D:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\Import-Export\Save for Web.8be"
    copy /B /Y "StagingArea\1110" "D:\Program Files\Adobe\Adobe Photoshop CS3\AdobeLM_libFNP.dll"

    Replace "D:\Program Files" with whatever your program directory you installed Photoshop under.

    Using this I was able to get all the components patched properly.
    Note again that the paths above are for the English version (lang="en_US"). The manifest has entries for the following languages: zh_CN, es_ES, sv_SE, ko_KR, it_IT, ja_JP, fr_FR, nl_NL, nb_NO, da_DK, en_US, zh_TW, de_DE, pt_BR, fi_FI.

    I suspect that the problem may have something to do with the patcher being unable to correctly determine the proper locale. The files that do get patched properly -- the executables -- do not have a 'lang' attribute in the manifest.
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    _Karina_Andjelic-Lane_
    Participating Frequently
    August 15, 2008
    Ahhhhh.... I should know better than to install new software. Why do these things always happen when you have deadlines : (

    At first my only problem was that my changes were not stacked next to my originals, however I was able to get a photo to open in CS3 from LR2. Now I can't do that either.

    I tried the suggestion of selecting CS3 as the secondary editor, and no change whatsoever. I tried 8 bit. Nothing.

    I think I am going to have to just reinstall LR1 until this is sorted out. I only have the discs for 1.0, but hopefully the Adobe website still contains an upgrade to 1.4.

    PS: Other people seem to mention they get given the option in LR2 to make changes to an original or to a copy (when trying to edit in CS3 from LR2). I never get asked this question, and can only assume you have to go into the bowels somewhere to set a preference. This seems odd and unhelpful, as my answer is often different and therefore not settable as a preference.

    I never wanted to be a software guru, I just wanted to be a photographer. It seems these days one has no choice : (
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    _Alfred_Law_
    Participant
    August 15, 2008
    I've been following this thread since I had "the problem". PS3 would open but not the photo (and no window asking whether to edit lightroom version, etc.)

    Even though my About Lightroom 2 showed 10.0.1 everywhere it was supposed to (including the scripting line) , I downloaded 10.0.1 again and reinstalled it using the prescribed method (i.e., reboot before and after). And it seems to have corrected the problem.

    I'm running XP Home on a Dell 430 with 4 Gig memory. I think, but am not sure, this problem started after Microsoft did an automatic update of Service Pack 3--an excruciating process that took three hour-long tries. The update also screwed up Firefox in that when I would click a URL in an email, for example, Firefox would load but I'd have to click again to get the url to load. Eventually that seemed to correct itself.

    For what it's worth . . . Alf
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    _Kevin_Tieskoetter_
    Participating Frequently
    August 14, 2008
    Armin, I'm glad you posted here - since re-running the updater isn't working for you, maybe I can get some info from your machine that'll help us understand why it's not working for some people.<br /><br />Can you locate the file at this path for me?<br /><br />C:\Users\<your username>\AppData\Roaming\Adobe\PatcherLogs\Adobe Photoshop CS3 10.log<br /><br />If you could, please send that file to me at kevint (at) adobe.com. This may give us some valuable info on what's happening.<br /><br />Thanks!<br /><br />-kevin
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    _Michael_J__Cunningham_
    Participant
    August 14, 2008
    Kevin

    Sorry for any confusion. The Scripting Support in CS3 is at the right version 10.0.1 after I reapplied the update as suggested early on in this forum.

    I also just sent you an email to help with some tests.
    A
    Anonymous
    August 14, 2008
    Hello Kevin,
    here's my result of additonal "research" on the PS patch subject:

    1) Complete uninstall of CS 3 (kept settings and license info)
    2) Reboot
    -> Beside additional 3rd part-plugins photoshop folder was empty afterwards
    4) Reinstalled CS 3 (complete)
    5) Run PS patch

    Same behaviour - photoshop.exe was 10.0.1, scriptingsupport (and possibly other modules) remained 10.0

    OS: Vista ult. X64SP1 GER
    CS3: International version
    LR: 2.0 (recent tryout)
    System root: C:\

    All Adobe-applications installed into their default locations.

    Last but not least:
    LR is a great product and really a pleasure to work with.

    armin.
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    _Ben_Cooper_
    Participating Frequently
    August 14, 2008
    The problem I'm having is that I cannot update Scripting Support to 10.0.1 - the latest suggestion from Customer Support was to uninstall everything, run the CS3 Clean Script several times, then reinstall things in a specific order, but that didn't fix it. Photoshop thinks it's updated to version 10.0.1, but Scripting Support (and a bunch of other things) are still stuck at 10.0

    Does anyone know if it's possible to install the missing 10.0.1 updates manually?
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    _John_Storjohann_
    Participating Frequently
    August 14, 2008
    Kevin...the Help->System Info you requested is on it's way as I type. Hope it helps.

    John
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