Lightroom 2.0 will not export to Photoshop CS3

Kevin,

my problem is that when I want to perform "External Editing" under CS3, CS3 fires up but no images are loaded. This is true for any of the "Edit in" options.

Franz

Michael, can you contact me at kevint (at) adobe.com? I'm really perplexed by what you're seeing and would like to have you do a few small tests if you have the time.

Thanks,

-kevin

Michael, are you saying that originally Photoshop had not updated correctly to 10.0.1, but after applying the update again, the Scripting Component is at the right version?

I don't have a date for the update yet; we're still evaluating a few more fixes to go in.

Thanks,

-kevin

I have been following and imputing "Can Not Edit in Photoshop CS3" sdince early on. I have done all of the recommendatons: update and verify 10.0.1, which it had not done correctly, create new cat and use clean file paths.

My workaround is to use the secondary editor.

However, I can use Edit in Photoshop as it is supposed to work, if my image is on C:/ drive. This is where the app and test catalog is located. If images I want to work on are on an external drive, my normal workflow, I get the classic problem. CS3 opens, no image is loaded and the error message says LR could not launch Photoshop, even though it did.

Hope this helps and WHEN is the Update targeted to be availabe?

I think I will hold off upgrade purchase until this is resloved and when my trial runs out, go back to LR1.4-UGG

Thanks for the high priority on this one!

John Storjohann - this may be a separate issue than the others, and I'd like to do a little diagnostics with you to see if that's the case.

Could you email me the results of Help->System Info (from Photoshop) to kevint (at) adobe.com?

Thanks!

-kevin

Thanks for the info, Henrik. I'm looking into this problem now.

-kevin

Franz,

What symptoms are you seeing? I scanned through your earlier messages, but wasn't able to pinpoint exactly what was going wrong for you. Does the image fail to open up in Photoshop? Does Photoshop launch?

-kevin

Thanks Kevin for summarizing Adobes understanding of the Export to CS3 Problem.

After verifying that my CS3 upgrade was not the problem on my system and creating a brand new Test catalog by importing some pictures form a memory card to verify that a clean 2.0 Data Base works can I assume that my problem falls into problem (3) Ghost Folder Problem?

I do not use any File paths with apostrophes and ampersands characters. The file names do however contain dashes.

If so, how do I verify precisely that my system experiences the Ghost Folder problem?

I am running on a vanilla Vista 32 bit system with the images and LR Catalog residing on my system's C-drive.

Thanks for your help.

Franz

>2. File paths with apostrophes and ampersands cause problems in Edit-in-Photoshop. This issue can be temporarily fixed by removing these characters from the file path, and will be fixed in an upcoming up-date. This bug is cross-platform.

Kevin, thanks for your update.

On my system all spec. characters (fx. æøåôîêö ) contained within metadata (keywords, IPTC data) also give problems when I use Edit-in-Photoshop. The metadata are apparently converted when opened in Photoshop meaning that when the file is returned back into Lightroom keywords/metadata are changed.

Ex: Le Rhône is converted to Le Rhne

One thought is Is this the same that happens when these spec. characters are contained in the file-name meaning that Photoshop therefore are asked to open a non existing file?

Hope you get this sorted out both for filenames but also for metadata. Is it required to file a separate bug report?
The temporary fix where CS3 is setup as secondary editor also works here.

Brgds,
Henrik Bach

System:
Macbook pro, OSX 10.5.4, 4Gb ram, 2.2 GHz Intel Core 2 Duo.
LR2 32 bit mode, 32K raw files (NEF) in one single db.

Hi Kevin, and welcome back. I appreciate the work the LR team is putting into this...but there seems to be an issue with LR2 reporting that it could not open CS3 (even though it opens) but the file that was sent to edit there not opening that is not covered by solution #1...by CS3 10.0.1 update reports a correct installation and still gives the error(and, yes, I did do what you suggested even though it reported the installation correct with the same error afterwards). Hopefully the update will fix this as well...NEVER happened in LR1.x.

John