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Participant
June 18, 2014
Question

Lightroom 5.5 crashes

  • June 18, 2014
  • 33 replies
  • 19012 views

I just installed the update to 5.5, and in the last hour it has crashed 4 times. I get the error below. never had a problem until I upgraded. Ironically, I updated it because I wanted the bug fixes, but all I got were bugs. Is there actually anything I can do to try to fix it? Running Win 8.1. And like I said, worked fine until I updated.

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    33 replies

    Participant
    June 19, 2014

    On a newish MacBook Pro, updated Lightroom 5.5 and it won't get past the splash screen before it crashes. Very disappointing behavior.

    Michael

    JP Hess
    Inspiring
    June 19, 2014

    Windows 7, very basic PC. Installed Lightroom 5.5 and have had no issues at all so far. Don't know if this is a difference, but I'm not using the mobile features. It's a basic Windows 7/Lightroom installation, and using Lightroom in a very "basic" configuration.

    Participant
    June 19, 2014

    After installing the new LR 5.5 the application is not opening.  I'm on W7, reinstalled LR and rebooted the computer and still dead.  This is frustrating.  Photoshop CC2014 upgraded fine.

    SausalitoDog
    Inspiring
    June 19, 2014

    I'm on  mac running mavericks and LR will only flash the LR logo and quits...

    Another reason not to like subscriptions !!!!!!!!!!!!!!!!!!

    Tom

    Participant
    June 19, 2014

    Same here. Lightroom 5.5 doesn't load on mavericks. PS and bridge are fine.

    Participant
    June 19, 2014

    I share the same problem as dbilger. I just installed Lightroom 5.5 and it has crashed 3 times in the past 90 minutes. I get the same error message as dbilger. I never had a problem with Lightroom 5.4 or earlier releases. They did not crash. I am on Windows 7.