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Participant
June 19, 2014
Answered

Lightroom 5.5 "Develop Module Disabled, please renew your membership"

  • June 19, 2014
  • 46 replies
  • 63760 views

Since updating throughout Creative Cloud" a couple of hours ago, I get "Develop Module Disabled, please renew your membership" with Lightroom 5.5 while all other programmes work fine. My membership is up to date and paid in advance! What do I do?

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Correct answer Scott V

Hello All,

If you are having this issue still please try the following troubleshooting steps.

Solution 1: Sign out of Lightroom 5.5 and then sign back in with your Adobe ID.

Solution 2:

Set permission to SLStore & SLCache Folder ::

NOTE: Perform this procedure two times, once each for the SLCache and the SLStore folders.

Mac:

  • Use the Finder to navigate to Library/Application Support/Adobe/SLStore or Library/Application Support/Adobe/SLStore.
  • Control-click the folder and choose Get Info.
  • Expand the Sharing & Permissions section.
  • Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
  • Set permissions:

System: read/write

Admin: read/write

Everyone: read/write

  • Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.

Win 7/ Win 8:

SLStore :: ProgramData\Adobe\SLStore
SLCache::

Win 32 bit: Program Files\Common Files\Adobe\SLCache\

Win 64 bit: Program Files (x86)\Common Files\Adobe\SLCache\

  • In File Explorer, right-click the SLCache or the SLStore folder and choose Properties.
  • Click the Security tab and set permissions:

Administrators: Full Control

Power Users: Everything but Full Control and Special

System: Full Control

Users: Read and Special

  • Click Advanced, and, if asked, accept the User Account Control (UAC)elevation prompt.
  • Click the Owner tab, select Administrators, and click Edit.
  • Select Replace Owner on Subcontainers and Objects. Click Apply, and then click OK.
  • Click the Permissions tab and click Change Permissions.
  • Select Replace all Child Object Permissions with Inheritable Permissions from this Object. Click OK, and then click Yes.
  • Click OK, and then click OK again in the Windows Security dialog box. Click OK to close the Advanced Security Settings dialog box.

Suggestion 2: Rename the SLCache folder and re-launch Lightroom 5.5

We are tracking this Lightroom issue. Please let me know which solution resolved your issue.

If these solutions did not work resolve the problem for you, let us know.

Thanks

Scott

46 replies

Participant
June 19, 2014

I just tried uninstalling and installing the direct download, and it seems to be working...

http://download.adobe.com/pub/adobe/lightroom/win/5.x/Lightroom_5_LS11_win_5_5.exe

Participant
June 19, 2014

Excellent, well done and thank you. The direct download worked for me.

Participant
June 19, 2014

I'm getting this too. Updated today. I tried uninstall and re. but still no joy.

Windows 7 64 bit

Participant
June 19, 2014

Windows 7 SP1. Intel Core i7 4770K, 8GB RAM. Update was working yesterday but not today so seems like a problem at Adobe's end to me.

TheDigitalDog
Inspiring
June 19, 2014

Be useful to know all your OS's. No issue here on Mac. I believe what you are seeing is LR acting as if you don't own it such it's locking out some functionality. Not sure why this is happening so more details about your configurations would be useful. CC-like bug?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participant
June 19, 2014

Windows 8.1 64 bit for me.

penderra
Inspiring
June 19, 2014

Me too

Participant
June 19, 2014

I'm seeing it too. I'm hoping it doesn't take long for Adobe to sort it out...

Participant
June 19, 2014

I'm having exactly the same issue

Participant
June 19, 2014

Same problem here. Map and Develop modules inaccessible. Was working OK yesterday after update to 5.5 but have been unable to get any work done today - costing me time and money!

Participating Frequently
June 20, 2014

the same thing happened to me what did you do?  I did the update and lost all my pictures