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Participant
February 1, 2023
Question

Lightroom 6

  • February 1, 2023
  • 2 replies
  • 136 views

Hi. My Lightroom 6 application, for which I have a full time licence, suddenly stopped working. I don't think it's related to my Windows 11 OS, since it worked well till recently. How can I recover access to my ligthroom 6 application ?

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2 replies

TheDigitalDog
Inspiring
February 1, 2023

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
macOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
dj_paige
Legend
February 1, 2023

Explain in detail what actually does happen that causes you to say it "stopped working". Provide screen captures if possible. If there is an error message, please quote the exact complete unedited word-for-word error message.