Lightroom 6 (Classic not cloud version won't launch after canceling the free trial of Creative Cloud

Forum|Forum|2 years ago
August 24, 2023
3 replies
411 views

I am an infrequent user of Lightroom and recently tryed the free trial of adobe creative cloud for an issue with editing PDF's - but then was shown a simple work-around solution. As such I cancled my free trial.
Now when I try to launch Lightroom 6 the splash screen flashed up so briefly I just caught a glimpse - and now there is nothing I have tried that will launch Lightroom. I have read that if I uninstall and try to re-install it will not re-install as I am now running Mac OS Ventura 13.4.1 on my laptop.

Can anyone give me a helpful guide how to get my Lightroom up and running again please.
Thank you

Gavin

This topic has been closed for replies.

Ian Lyons

Community Expert

Lightroom 6 was the last perpetual version and dates back to 2015-17. Since then Lightroom (Classic) has been subscription only. You could request help via the thread I've linked to below. However, given that you never actually purchased Lightroom 6, then I doubt that Adobe will provide you with much, if any, support.

https://community.adobe.com/t5/lightroom-classic-discussions/p-activation-or-deactivation-versions-of-lightroom-6/m-p/12358851#M242916

G

Gavin25864739khdaAuthor

Participating Frequently

Thank you - will take a look.

John T Smith

Community Expert

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum

Read Cloud takes over https://community.adobe.com/t5/Get-Started/Get-off-the-cloud/td-p/8075485 for some ideas

kglad

Community Expert

you'll need to uninstall and clean everything cc. when you're ready to do that i'll give you the steps.

G

Gavin25864739khdaAuthor

Participating Frequently

Hi kglad - Have tried to uninstall but the uninstaller will not work - it gets a huge X across it and says it needs updating - but no idea how to update?

G

Gavin25864739khdaAuthor

Participating Frequently

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