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tylerm29602990
Participating Frequently
February 7, 2019
Question

Lightroom 8.2 "Waiting for Connection"

  • February 7, 2019
  • 14 replies
  • 4298 views

I have read all of the forms and all of the tips in order to fix this issue.  This was working just fine a few months ago and now I keep getting the "Waiting for Connection" in the upper left corner of Lightroom Classic.  The photos sync and work just find with Lightroom CC on iOS and Mac, but I need the plugins on my Lightroom Classic. 

I have used https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and logged in and out of lightroom and all Adobe apps, deleted lightroom and re-installed, verified my internet connections, and rebooted my computer a few times. 

Is there anyone that has found a fix for this?

    This topic has been closed for replies.

    14 replies

    GoldingD
    Legend
    February 9, 2019

    3) Also, I just launched my MAC Book, and a updated Adobe Creative Coud Desktop app just go installed. Not that this is a solutiion, but it reminds me. What is your Adobe Creative Cloud Desktop app version?? (4.8.0.421 ??)

    tylerm29602990
    Participating Frequently
    February 9, 2019

    Creative Cloud version: 4.8.0.421

    Lightroom Classic version: 8.2 [ 1204643 ]

    License: Creative Cloud

    Language setting: en-US

    Operating system: Mac OS 10

    Version: 10.13.6 [17G65]

    Application architecture: x64

    Logical processor count: 8

    Processor speed: 4.0 GHz

    Built-in memory: 16,384.0 MB

    Real memory available to Lightroom: 16,384.0 MB

    Real memory used by Lightroom: 698.1 MB (4.2%)

    Virtual memory used by Lightroom: 2,316.6 MB

    Memory cache size: 92.9MB

    Internal Camera Raw version: 11.2 [ 134 ]

    Maximum thread count used by Camera Raw: 5

    Camera Raw SIMD optimization: SSE2,AVX,AVX2

    Camera Raw virtual memory: 67MB / 8191MB (0%)

    Camera Raw real memory: 68MB / 16384MB (0%)

    Displays: 1) 3440x144

    Application folder: /Applications/Adobe Lightroom Classic CC

    Library Path: /Users/tylermacek/Pictures/Lightroom/Lightroom Catalog-2.lrcat

    Settings Folder: /Users/tylermacek/Library/Application Support/Adobe/Lightroom

    Installed Plugins:

    1) AdobeStock

    2) Aperture/iPhoto Importer Plug-in

    3) Facebook

    4) Flickr

    5) HDR Efex Pro 2

    6) Nikon Tether Plugin

    Config.lua flags: None

    AudioDeviceIOBlockSize: 512

    AudioDeviceName: DisplayPort

    AudioDeviceNumberOfChannels: 2

    AudioDeviceSampleRate: 48000

    Build: 12.1x4

    CoreImage: true

    GL_ACCUM_ALPHA_BITS: 0

    GL_ACCUM_BLUE_BITS: 0

    GL_ACCUM_GREEN_BITS: 0

    GL_ACCUM_RED_BITS: 0

    GL_ALPHA_BITS: 8

    GL_BLUE_BITS: 8

    GL_DEPTH_BITS: 24

    GL_GREEN_BITS: 8

    GL_MAX_3D_TEXTURE_SIZE: 16384

    GL_MAX_TEXTURE_SIZE: 16384

    GL_MAX_TEXTURE_UNITS: 8

    GL_MAX_VIEWPORT_DIMS: 16384,16384

    GL_RED_BITS: 8

    GL_SHADING_LANGUAGE_VERSION: 1.20

    GL_STENCIL_BITS: 8

    OGLEnabled: true

    GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_light_max_exponent GL_NV_multisample_filter_hint GL_NV_point_sprite GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

    GoldingD
    Legend
    February 9, 2019

    One oddity in the system information, right after the dispaly size, and before the folder locations, I would espect to see info about the GPU (does not matter if use GPU is on or off)

    But of course the v 8.2 is all wrong as others have mentioned

    You may want to use the Adobe Cretive Cloud Desktop app to manage the Lightroom Classic CC, Uninstall it, then reinstall (hopefully 8.1). Yes, I know you have done this before, but v8.2 is deffiantly wrong, and GPU not listed is defiantly wrong

    GoldingD
    Legend
    February 9, 2019

    2. In Lightroom CC, what is your version? (2.1.1  ??)

    GoldingD
    Legend
    February 8, 2019

    Using google on Lightroom waiting fir connection, and a few other searc terms yields some odd solutions, many sound like bull. But a few odd ones look like worth at least asking, if not for any other reason as to confirm them as a Nope.

    Right click on the sync upper left, as to select pause. Close LR, launch LR. What happens?

    Are you on Ethernet or WiFi, one person claims sync will not work on a WiFi, disconnected WiFi, connected to Ethernet, worked. I would think something wrong with that persons WiFi

    Some state to delete the sync.lrdata, then restart LR. You might want to avoid that until another more capable member comes back and yells bull, or states safe to at least try.

    Some talk of making sure your network connection does not use a proxy, but then why is your Adobe Creative Cloud Desktop happy, and you were able to get that Pong responce.

    tylerm29602990
    Participating Frequently
    February 9, 2019

    I've tried to get ahold of Adobe Chat, but they are not available ever.  I've tried literally everything, except for ethernet, since the router is on the other side of the house and this is a desktop. 

    For amusement I booted up the Dell laptop and it syncs with that, but not Mac OS. 

    GoldingD
    Legend
    February 9, 2019

    1) On your MAC, how about the system information. In Lightroom click on Help, cllick on System Information, click on Copy. Paste that into response.

    GoldingD
    Legend
    February 8, 2019

    So, perhaps look at your internet security your firewall(s) your anti-virus.

    If this is say a MAC Book perhaps a visit to the Apple store.

    And of course, their is always contact with Adobe

    FAQ: How do I contact Adobe Support?

    Just Shoot Me
    Legend
    February 8, 2019

    The release of LR Classic 8.2 was premature. If you open the Creative Cloud Desktop App (CC DTA) and check for updates it will now list LR C CC 8.1 as an update.

    The problem you are having is more than likely related to this premature (Beta) release of 8.2.

    I did the update myself but haven't used LR fully yet.

    There was also a new release of PS 20.0.3 and ACR. In the CC DTA PS is listed as Not Installed, the button says Install, and there is no record of ACR ever being installed.

    tylerm29602990
    Participating Frequently
    February 8, 2019

    The issue I’m having was with all previous 7.X versions as well. I updated to the current 8 version in hopes it would remedy the issue I’m having.

    Just Shoot Me
    Legend
    February 8, 2019

    Then this, more than likely, has something to do with your internet security, Firewall, program. It is not allowing LR to get out to the net.

    GoldingD
    Legend
    February 8, 2019
    tylerm29602990
    Participating Frequently
    February 8, 2019

    Everything is signed in and I have tried to right click on a collection, even one that synced before and it gives me no syncing options.  But when I use Lightroom CC on the computer it works fine, it’s only Lightroom Classic which is the one I need to use. 

    GoldingD
    Legend
    February 8, 2019

    Not really big into cloud syncing. But, your Cloud account storage, run out of space? Would think a proper error message would occur

    GoldingD
    Legend
    February 8, 2019

    And in the Adobe Creative Cloud Desktop application is sync on?

    tylerm29602990
    Participating Frequently
    February 8, 2019

    Yes cloud sync is enabled. 

    GoldingD
    Legend
    February 8, 2019

    And you Lightroom CC, is it doing something odd? For that matter, in Help, is it signed in?

    GoldingD
    Legend
    February 8, 2019

    4. Inspect the date/time on your computer

    Checked?

    Correct?

    not correct? Changing and rebooting fixes?

    GoldingD
    Legend
    February 8, 2019

    3. Went to https://lm.licenses.adobe.com/vact/ping  and got pong as a result, from the link you stated.

    Done

    did not have an issue, got pong Response?

    and worked thru the rest in How to resolve connection errors with Adobe Creative Cloud and Creative Suite applications