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Participant
October 11, 2017
Question

Lightroom CC won't print in landscape orientation

  • October 11, 2017
  • 16 replies
  • 11089 views

1. First, why in the hell do i only have this option and cannot talk to someone?

2. I am sick of the issues I am having with Lightroom and Photoshop. As large as this company is they can make their support people available to speak to.

3. My issue is simple, I try to print in landscape orientation in Lightroom, which I have never experienced this before, and when I click print, somehow the orientation of the paper, not the image, switches back to portrait and I end up with a print that is shrink to fit the portrait orientation. What i am doing is creating a custom print box at 8 x 12, printing on 11 x 17 paper. I do this to create a border. The paper orientation switches every time. I was printing fine before the most recent update.

Is adobe going to reimburse me for my paper and time?

This topic has been closed for replies.

16 replies

Participant
May 8, 2023

This is a very late reply to the exact same problem.  LR CC and/or PS May/2023 updated.  Mac OS Ventura 3.31 (latest update).  Epson latest update as of May/2023.  Images in either application will only print in portrait mode.  Tried every setting possible.  No fix.  This just started happening out of nowhere.  Have been printing landscapes with no problem for the past 10 years.  Just got a new Epson P900 and made a few test prints with it, no problem.  4 days later come back and make some more prints and problem starts.  Finally figured it out.  Turn OFF (or un-click) the print preview button within the Print Settings Tab of the Printers Software.  That solved it.  Apparently there is a problem between Epsons print driver and Adobe's software.  Holy Cow.  What a waste of ink, paper and time.

September 17, 2019

While in the Print layout I went into the Print menu at the top left (where you see File, Edit, Print etc.) then rotated my image to the left. Adjust margins in whatever template you are using, and Bob's your uncle. 

Inspiring
May 11, 2018

After spending about 45 minutes with an Adobe tech support specialist, who though nice, didn't directly help me, I did solve this frustrating problem. While it seems to be that you do need to reset your OSX printing system and reinstall your Epson SC-P800 mac driver, you do have to make sure about three other things:

1) Make sure you connect your printer via cable (USB or Ethernet) and choose the correct connection to your P800 when adding it--NOT AIRPRINT, which is a wireless method of printing which does not allow for advanced print quality options.

2) Even though I chose my USB connected P800, the AirPrint driver got installed as well for some reason and both printers have the same default name in the Page Setup and Printer dialogues: EPSON SC-P800 Series. So if you do need AirPrint functionality, I'd recommend renaming the P800 printer you use with LR and PS to something obvious like "EPSON SC-P800 LR", and the wireless one to "EPSON SC-P800 AIRPRINT". Otherwise, go back to the Printer and Scanners system settings and delete the P800 AirPrint printer so you just have the high quality one used for LR and PS.

3) Finally, the Saved Preset I created in the Print dialogue box for my print quality settings (1440 vs 2880, paper type etc.) was somehow connected to the AirPrint version of the printer, so I had to delete those presets and recreate them from scratch.

After I did all of this, I now can print reliably whatever orientation I want and with whatever presets I like. in sum, LR prints the way it used to.

jamesa48126232
Participant
April 4, 2018

Sorry this is so late. The options in lightroom are really not intuitive for this. I was having the same issue printing to PDF. This isn't a printer / driver problem. Just a case a poorly implemented UI and UX testing I would guess.

I found that going into print setting is the key.

Then make sure the settings you are changing are for the printer you are using.
I just selected "Any Printer", changed the orientation to landscape and hit ok

If you select "Any Printer" you can check it's working before you print by going into "Printer", Select PDF in the bottom left and then "Open in Preview" or "Save to PDF". If you wanted to you could always just save the PDF and print from that (I have been doing this so I have back ups)

Hope this helps,

Regards
James

Participant
January 24, 2018

This appears to be a general Apple issue. At some point, probably High Sierra, Apple starting storing orientation in their print presets. So regardless of what you setup in LR the Apple print preferences dialog would override it.

I think this is more an Apple issue than an Adobe issue. I can replicate the same issue by printing through non Adobe applications

Neox99
Legend
January 16, 2018

Do you want to print in Landscape or is the intent of your rant to complain about not being able to figure out how to do it using Lr?

If the former:

Edit in Photoshop then print from there

OR

Export the file and print from wherever / whatever you can figure out.

Neox99
Legend
January 15, 2018

Your item 1. and 2. >>

A SIMPLE search would have produced

(800) 833-6687 Option #2

Participant
January 15, 2018

I have this same nonsense issue. Latest drivers, latest software. Adobe's incompetence, however, is legendary.

I do have a usable workaround though.

1. In the PRINT module, Click PAGE SETUP button. Create a new paper size that is the landscape size you want to print -- eg 11" WIDTH, 8.5" HEIGHT. Select this as your paper size, and make sure you are still using PORTRAIT orientation on this landscape-oriented paper size.

2. Design page layout as desired. Make sure your colour management is set properly in the PRINT JOB panel.

3. To print, click PRINTER..., then in the dialog box click the lower left drop menu that says PDF, in this menu click OPEN IN PREVIEW.  (This will cause Lightroom to render the print job as if it was going to the printer, but the OS intercepts it.)

4. When the PREVIEW application opens, you should see your print job properly laid out as landscape pages.  Just double check everything.

5. In PREVIEW select FILE -> PRINT, you should get a new dialog, here select the normal PORTRAIT version (eg. 8.5" WIDTH, 11" HEIGHT) of your page size, in PORTRAIT mode, and make sure AUTO ROTATE is checked and SCALE is 100%.

6. All your pages should print as landscape properly. You can now close the PREVIEW app, you don't need it anymore.

This is the best I've been able to do with this nonsense. Hope it helps someone else.

Participating Frequently
January 15, 2018

Hi - I found some comments on this on the apple support pages and it worked for me. I'm using power mac (oldish), LR and PS latest versions, latest OS updates... latest firmware on Epson P800 (get from the print utility, not the driver)...latest driver (I'd tried everything...)... this printer is connected by USB. Not AirPrint.

Resetting the printer system seemed to be the key. It also seemed (so far) to cure some oddball colour effects (magenta casts, appeared sometimes, despite all the profiling tricks I knew or could find out!)

I didn't need to reinstall the drivers, just add back the printer after resetting the printer system, then had to add in all my custom paper sizes etc.

hope this helps.  Just passing on info from the apple forum!

Participant
January 15, 2018

I can confirm this works -- the Print System Reset.

Thanks very much.

Open System Preferences -> Printers & Scanners -> hold down CONTROL and CLICK on the list of printers -> Select "Reset printing system..."

NOTE if you do this you'll need to re-add all printers/scanners and will lose all presets and print jobs. 

On the other hand if you do this you can probably print landscape again. Which is nice.

Participant
January 4, 2018

Add me to the list. Lightroom Portrait setting prints landscape. Error occurs on previously successful user templates, new user templates, LR templates. Single photo and 2 up. "Work Around" is not a "solution." This issue needs a Priority status. The thread and the problem are getting old.

Participating Frequently
January 4, 2018

Correct. I have just the same problem. Only useable work around is rotation in library module. Nightmare printing with roll feeder wasting paper! Thanks

Participating Frequently
December 22, 2017

I am having the same, exact problem described by Keith Alton.  The "Print" module used to work perfectly for me and now, suddenly, it is not working.  This problem does not occur in any other software, including the subscription version of Photoshop.  I am using a Mac Pro desktop running OS 10.13.1 with Lightroom CC 2015.4 Release.  I am confident that this is an Adobe problem and it should be fixed ASAP as it is a giant pain.