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Skooch221
Participant
October 31, 2017
Question

Lightroom Classic CC Keeps Crashing!

  • October 31, 2017
  • 29 replies
  • 18227 views

Hey Adobe Forum,

I recently updated to Lightroom Classic CC last week. And, yes, it's faster. Yes, it's better. Until it crashes. And crashes. Then crashes again. And crashes, again. And, again. And.....Yep, you guessed it; again and again. In one sitting, in one day, in about a six hour time period, Lightroom Classic CC has "quit unexpectedly" EIGHT TIMES. And now, everyday, it crashes about every half hour or so. What's up guys? This is really janking up my workflow! It saves my current work when it crashes. so, I'm not losing my work. But, I'm losing my patience, tolerance, and my professional respect for this application. Constant crashing and reopening of Lightroom is frustrating, aggravating, disturbing my workflow and quite frankly, STUPID. Is anyone else having this issue? And, if so, have you found a resolution? 

This topic has been closed for replies.

29 replies

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V
VBug
Participant
January 14, 2018

Same issue here.
It is not even letting me reach to the unchecking box. It crashes even before it starts !

S
sseaney
Participating Frequently
January 15, 2018

I had the same issue.  It also did not help to manually edit the config file.

S
sseaney
Participating Frequently
December 27, 2017

The only solution I found was to completely remove and reinstall Adobe Creative Cloud and all associate applications...

My system is a 6 month old Intel Quad Core machine with a GTX1060 graphics card and a Z270E mother board.

Turning off the GPU did not help.

Steve

B
brimariephoto
Participant
December 27, 2017

Mine seems to be specific to the color module. Frustrating. I live in LR and it's really becoming obnoxious.

B
brimariephoto
Participant
December 27, 2017

I did do the above advised unchecking of graphic processor and it seemed to work. Will let you know if it keeps happening.

J
jprotz
Participant
December 16, 2017

Bob Frost's solution worked for me.

Edit>Preferences>Performance

Under camera raw at the top of this screen, uncheck "Use Graphics Processor" and then click OK.

I run Lightroom on a Dell laptop that is about 4 years old, the latest LRCC update kept crashing the whole system until I did this workaround fix.  It is much more stable now.

jhciii
jhciii
Participating Frequently
December 15, 2017

LR was working last week. I updated to (I think) 7.1, started having crashes, each time I went to the print module. I installed the earlier 7.0 version, had a crash on next opening. I won't use it if I can't print.

Update: I have uninstalled (again) and am now using lr 6.0 successfully.

S
stufordgt40
Known Participant
November 28, 2017

Don't know if this will help but I ended up downloading and reinstalling LR Classic CC and it's been fine since.

I tried disabling the Graphics card but made no difference. I have two  4 K monitors so not sure whether or not to enable or disable it. I will enable it for now and see how it goes.....

    A
    Anonymous
    November 29, 2017

    Great idea !

    Did work for me

    vijayrg
    vijayrg
    Participant
    December 10, 2017

    stufordgt40's solution helped. At least it launched now. Hope it continues working! Thinking of switching to someother product since Adobe is surely prioritizing the CC vesion more than Classic now.

    felim26409784
    felim26409784
    Participant
    November 28, 2017

    I tried Bob Frost’s fix above and it stopped crashing for me! 

    byAccident
    byAccident
    Participant
    November 28, 2017

    I am experiencing the same issue with the crashes, it seems to happen when I'm importing new images. Any ideas how to fix this issue?

    L
    larissaf0704
    Participating Frequently
    December 11, 2017

    Keeps happening to me too.
    I had it crash on me, while importing photos, 8 times in the past 30 minutes.

    I uninstalled it and installed Lightroom Classic again.
    Apparently that fixed the issue.

    L
    larissaf0704
    Participating Frequently
    December 11, 2017

    Nope, it keeps crashing still.
    Just crashed again mid import.

    S
    stufordgt40
    Known Participant
    November 28, 2017

    Looks like a serious problem. Mine kept crashing when I exited and again when I started it again - it loaded up OK after a few attempts. However it has now crashed again and the desktop shortcut has gone blank and it will not start at all.

    I'm relieved to see that it 's not just me....

    M
    manuelt20314068
    Participant
    November 20, 2017

    Oh man, me too. this happens alot during import. It quits in the middle. When i reopen the catalog it looses what it had already imported and i have to start from scratch. Terrible when i have heaps of jobs i have to go through from the weekend.

    HELP WITH THIS PLEASE ADOBE

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