Participant

Question

Lightroom Classic CC Keeps Crashing!

Forum|Forum|8 years ago
October 31, 2017
29 replies
18227 views

Hey Adobe Forum,

I recently updated to Lightroom Classic CC last week. And, yes, it's faster. Yes, it's better. Until it crashes. And crashes. Then crashes again. And crashes, again. And, again. And.....Yep, you guessed it; again and again. In one sitting, in one day, in about a six hour time period, Lightroom Classic CC has "quit unexpectedly" EIGHT TIMES. And now, everyday, it crashes about every half hour or so. What's up guys? This is really janking up my workflow! It saves my current work when it crashes. so, I'm not losing my work. But, I'm losing my patience, tolerance, and my professional respect for this application. Constant crashing and reopening of Lightroom is frustrating, aggravating, disturbing my workflow and quite frankly, STUPID. Is anyone else having this issue? And, if so, have you found a resolution?

Crash or freeze

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patricko8839049

Participating Frequently

I can't even start it. It just disappears down to running process. I've had 3 different support people remote in and do the same thing (delete, reinstall and so on).

Still not working since forced update to LR classic cc. PS works fine though. And. I have the same issue on 2 different PC's both win 10 pro

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Tiggs0209

Participant

Mine was fine until I updated my iMac OS and now LR crashes when I open it.....grrrrrrr!!!

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reneec1352909

Participant

Just got creative cloud and my Lightroom keeps crashing too, during the import process

felim26409784

Participant

Same here!! Crashes at different time! This really sucks!!!

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thegavinhill

Participant

I can't even get past the reading preferences part of start up, crashes every time and the crash report provides no apparent fix- I've had nothing but bother since the update and removal of the old Lightroom and its Classic replacement - Classic Garbage if you ask me - I wasn't even given the choice. This apparent switch of interest away from Classic to the cloud based Lightroom by Adobe is suspiciously cynical. I've seen a few threads on here and not one valid and useful response from the company itself. A company that we all pay good money for its products might I add. Where's your customer service Adobe?

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sylviar75281719

Participant

This keeps happening to me too. I noticed it happens every time I’m importing photos.

lbgeist451

Participant

me too!!!

AxelMatt

Community Expert

Try to update to version 7.1 and check again.

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

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adrisbow

Participant

There is no rhyme or reason for the crash, seems to happen for no reason. This is the first time I have had any problems with LR ever! So annoying.

Flying Dragon Photography

Participant

Oh thank god it's not just me.

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bob frost

Inspiring

Turn off the 'Use GPU' in Performance. It is only of possible use if you have 4 or 5K monitors. Not guaranteed even then; depends on what graphics card and drivers you have. It works with some and not others.

Bob Frost