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Known Participant
October 15, 2022
Question

Lightroom Classic not responding with MacOS 12.6

  • October 15, 2022
  • 2 replies
  • 610 views

I am having major issues with Lightroom Classic (latest version) under MacOS 12.6 Monterey. It tries to open my current catalogue before going into a continuous 'not responding' state. It also fails to respond promptly to Force Quit. I have restarted my Mac multiple times but to no effect. I have also tried to access a backup catalogue and create a new one with same 'not responding' state. I did get one message that it was installing the AdobeStock plugin but the progress bar did not progress.

 

I also tried Adobe Lightroom with similar results. Adobe Bridge, Camera Raw and Photoshop work as normal.

 

Any suggestions on what is the problem?

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2 replies

JohanElzenga
Community Expert
Community Expert
October 15, 2022

Check this: Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic if it isn't already listed. If it is listed, then just enable the checkbox. See also Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

 

-- Johan W. Elzenga
Known Participant
October 16, 2022

Thank you for the suggestions. I tried the Full Disk Access and resetting the permissions but neither worked. The last working LR Library view (from several weeks ago) appears but I get the spinning disc and not response. I can't even check the version as I can't access the menus. I have even disabled Loupedeck plugin but to no effect. Help!!!

JohanElzenga
Community Expert
Community Expert
October 16, 2022

Try deleting the preferences, not resetting them: https://www.lightroomqueen.com/lightroom-classic-file-locations/

 

-- Johan W. Elzenga
TheDigitalDog
Inspiring
October 15, 2022

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"