Lightroom crashing continously

Forum|Forum|3 years ago
July 2, 2022
5 replies
525 views

I upgraded to LR 11.4.1 in order to be able to access my Canon R7 RAW files. After the "upgrade", the application crashes every minute or so. I downgraded to LR 11.3 and then again all the way to LR 11.0 - unfortunately it still crashes. I cannot downgrade to LR 10.x as the new catalog is not compatible with the older version.

It seems as if there is some setting that LR 11.4.1 changed that now causes it to crash.

Any ideas what I can do to fix this issue? Thank you very much.

macOS Ventura, mac Mini with M1

macOS

This topic has been closed for replies.

GoldingD

Legend

When did you upgrade the OS to beta macOS Ventura?

Before or after the last time LrC worked?

P

petepete717Author

Participant

Over a month ago. LR has been working perfectly with Ventura until now. I guess I'll roll back to Monterey, that should help.
Unless someone has any other good ideas...

W

william_galindo

Inspiring

Yeah i have a M1 Macbook Air running Ventura and it keeps crashing too. It seems like Lightroom Classic doesnt support MacOS Ventura yet.

DdeGannes

Community Expert

Your operating system is "macOS Ventura, mac Mini with M1"

From what I see online that is released in preview version. I have not seen anything yet to suggest that Lightroom Classic is supported.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

DdeGannes

Community Expert

Make sure your macOS preferences security and permissions is set full disk access for LrC.

See the link below for more info.

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

P

petepete717Author

Participant

No luck, didn't help either. Attached the new crash log... Thanks

LRCrashLog02.zip

TheDigitalDog

Inspiring

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes".

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"