Skip to main content
sqdw
sqdw
Participant
May 8, 2017
Answered

Lightroom: Crashing with GPU acceleration on (AMD Radeon driver 17.4.4)

  • May 8, 2017
  • 78 replies
  • 2912 views
I am getting more and more frustrated with Lightroom. The app seems to be slower and slower, freezing often and the latest updates of Lightroom and my Radeon drivers make it now crash whenever I go to the develop module. Turning off GPU acceleration solves the crashing, but makes Lightroom even slower and that is really terrible. Are there any plans to improve this? I am seriously looking for alternatives now.
    This topic has been closed for replies.
    Correct answer J453
    See: https://helpx.adobe.com/lightroom/kb/rollback-driver-amd-issue.html

    We're working with AMD to try and correct this problem. We have also identified the following procedure as a potential workaround:

    Launch the "AMD Settings” utility software included as part of the AMD Radeon Software Crimson ReLive Edition 17.4.4. Click on the Gaming tab, then clicking on the Global Settings tab, then click on "Wait for Vertical Refresh" and set it to "Always on". Quit the "AMD Settings” utility. Then relaunch Lightroom and Lightroom would seem to work fine without crashing the AMD GPU driver (*).

    * If you later toggle the "Wait for Vertical Refresh" settings back and set it to factory default value "Always off", Lightroom will continue to work without crashing. So it seems the actual value of "Wait for Vertical Refresh” does not matter, but the act of toggling the "Wait for Vertical Refresh” in the first place seems to change some hidden driver factory default settings that would make the Lightroom crash disappear.

    78 replies

    Show previous replies
    janjh81873449
    janjh81873449
    Participant
    June 11, 2017


    Lightroom coninues to crash,
    I updated my Radion480 driver to latest, no healing
    eventviewer:
    Faulting application name: lightroom.exe, version: 6.10.1.10, time stamp: 0x591f413f
    Faulting module name: atio6axx.dll, version: 22.19.162.4, time stamp: 0x58fea0ad
    Exception code: 0xc0000005
    Fault offset: 0x0000000000f936f7
    Faulting process ID: 0x27fc
    Faulting application start time: 0x01d2e1edcb3f4e05
    Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
    Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\c0313745.inf_amd64_133311ca362c9cc6\atio6axx.dll
    Report ID: 38b5a94c-05c8-45ab-809a-f114c1d3c3f1
    Faulting package full name:
    Faulting package-relative application ID:
    B
    bob frost
    Inspiring
    June 8, 2017

    You do all realise that GPU acceleration is designed to speed some develop things up on 4K/5K monitors. If your monitor is smaller than that it can slow things down, rather than speed things up, even if the driver is OK. So the designer said a long time ago.

    So if your monitor is not 4/5K turn GPU acceleration OFF.


    Bob frost

    G
    geoffdeck
    Participating Frequently
    June 7, 2017

    Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967  x64
    Number of Launches: 91
    Version: 7 SP1
    System architecture: AMD CPU Family:15, Model:2, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 4334 MHz
    Built-in memory: 32666 MB
    Free memory: 14932 MB
    Memory available to Photoshop: 29524 MB
    Memory used by Photoshop: 60 %
    History Thumbnails: Enabled.
    Touch Bar: Enabled.
    Alias Layers: Disabled.
    Modifier Palette: Disabled.
    Highbeam: Enabled.
    Image tile size: 1028K
    Image cache levels: 4
    Font Preview: Medium
    TextComposer: Latin
    Photoshop crashed on 12/18/2016 at 2:23:24 PM (ReallocateSharedGLResources)
    Display: 1
    Display Bounds: top=0, left=0, bottom=1200, right=1920
    Display: 2
    Display Bounds: top=120, left=1920, bottom=1200, right=3840
    OpenGL Drawing: Disabled.
    OpenGL Allow Old GPUs: Not Detected.
    AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    NumGLGPUs=1
    NumCLGPUs=1
    NumNativeGPUs=0
    glgpu[0].GLVersion="4.1"
    glgpu[0].IsIntegratedGLGPU=0
    glgpu[0].GLMemoryMB=4040
    glgpu[0].GLName="67EF:CF"
    glgpu[0].GLVendor="ATI Technologies Inc."
    glgpu[0].GLVendorID=4098
    glgpu[0].GLDriverVersion="?"
    glgpu[0].GLRectTextureSize=16384
    glgpu[0].GLRenderer="67EF:CF"
    glgpu[0].GLRendererID=26607
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].GLDriver="?"
    glgpu[0].GLDriverDate="?"
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147483647]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[160]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
    clgpu[0].CLPlatformVersion="2.0 AMD-APP (2348.3)"
    clgpu[0].CLDeviceVersion="2.0 AMD-APP (2348.3)"
    clgpu[0].IsIntegratedCLGPU=0
    clgpu[0].CLMemoryMB=4096
    clgpu[0].CLName="Baffin"
    clgpu[0].CLVendor="Advanced Micro Devices, Inc."
    clgpu[0].CLVendorID=4098
    clgpu[0].CLDriverVersion="2348.3"
    clgpu[0].CLBandwidth=9.30992e+10
    clgpu[0].CLCompute=1002.65
    License Type: Subscription
    Serial number: 90970058843397086316
    GUIDBucket:
      bucket: 78
      test: control
    Application folder: R:\Program Files\Adobe\Adobe Photoshop CC 2017\
    Temporary file path: C:\Users\Geoff\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      T:\, 3.64T, 181.5G free
      R:\, 223.4G, 165.3G free
    Required Plug-ins folder: R:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\
    Primary Plug-ins folder: R:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
       ACE.dll   ACE 2017/01/26-01:10:02   79.579975   79.579975
       AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146
       AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0   
       AdobeOwl.dll   Adobe Owl   5.2.11   
       AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992
       AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263   
       AdobeSVGAGM.dll   AdobeSVGAGM   79.579975   79.579975
       AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824
       AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824
       AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824
       adobe_caps.dll   Adobe CAPS   10,0,0,6   
       AGM.dll   AGM 2017/01/26-01:10:02   79.579975   79.579975
       ahclient.dll    AdobeHelp Dynamic Link Library   2.2.0.1   
       AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279
       amtlib.dll   AMTLib (64 Bit)   10.0.0.119 BuildVersion: 10.0; BuildDate: Thu Dec 22 2016 3:0:7)   1.000000
       ARE.dll   ARE 2017/01/26-01:10:02   79.579975   79.579975
       AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390
       AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390
       Bib.dll   BIB 2017/01/26-01:10:02   79.579975   79.579975
       BIBUtils.dll   BIBUtils 2017/01/26-01:10:02   79.579975   79.579975
       boost_date_time.dll   photoshopdva   10.0.0   
       boost_signals.dll   photoshopdva   10.0.0   
       boost_system.dll   photoshopdva   10.0.0   
       boost_threads.dll   photoshopdva   10.0.0   
       cg.dll   NVIDIA Cg Runtime   3.0.00007   
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007   
       CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
       CoolType.dll   CoolType 2017/01/26-01:10:02   79.579975   79.579975
       dnssd.dll   Bonjour   3,0,0,2   
       dvaaudiodevice.dll   photoshopdva   10.0.0   
       dvacore.dll   photoshopdva   10.0.0   
       dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
       dvamarshal.dll   photoshopdva   10.0.0   
       dvamediatypes.dll   photoshopdva   10.0.0   
       dvametadata.dll   photoshopdva   10.0.0   
       dvametadataapi.dll   photoshopdva   10.0.0   
       dvametadataui.dll   photoshopdva   10.0.0   
       dvaplayer.dll   photoshopdva   10.0.0   
       dvatransport.dll   photoshopdva   10.0.0   
       dvaui.dll   photoshopdva   10.0.0   
       dvaunittesting.dll   photoshopdva   10.0.0   
       dynamiclink.dll   photoshopdva   10.0.0   
       ExtendScript.dll   ExtendScript 2016/12/13-13:10:33   80.1089815   80.1089815
       icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
       icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
       icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
       igestep30.dll   IGES Reader   9.3.0.113   
       imslib.dll   IMSLib DLL   10.0.0.11   
       JP2KLib.dll   JP2KLib 2017/04/05-14:24:38   79.266006   79.266006
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0   
       LogSession.dll   LogSession   7.4.1.60.45263   
       mediacoreif.dll   photoshopdva   10.0.0   
       MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269
       pdfsettings.dll   Adobe PDFSettings   1.04   
       Photoshop.dll   Adobe Photoshop CC 2017   18.1.1   
       Plugin.dll   Adobe Photoshop CC 2017   18.1.1   
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0   
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67   
       PSArt.dll   Adobe Photoshop CC 2017   18.1.1   
       PSViews.dll   Adobe Photoshop CC 2017   18.1.1   
       SCCore.dll   ScCore 2016/12/13-13:10:33   80.1089815   80.1089815
       SVGRE.dll   SVGRE   79.579975   79.579975
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0   
       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412   
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412   
       TfFontMgr.dll   FontMgr   9.3.0.113   
       TfKernel.dll   Kernel   9.3.0.113   
       TFKGEOM.dll   Kernel Geom   9.3.0.113   
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
       updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1
       VulcanControl.dll   Vulcan Application Control Library   5.3.0.16   
       VulcanMessage5.dll   Vulcan Message Library   5.3.0.16   
       WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960
       wu3d.dll   U3D Writer   9.3.0.113   


    Required plug-ins:

       3D Studio 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       Accented Edges 18.1.1 - from the file “Filter Gallery.8bf”
       Adaptive Wide Angle 18.1.1 - from the file “Adaptive Wide Angle.8bf”
       Alien Skin Blow Up 3 3.1.0 - from the file “Alien Skin Blow Up 3 Automation x64.8li”
       Alien Skin Exposure X2 Autolayer 2.0.0 - from the file “Alien Skin Exposure X2 Autolayer x64.8li”
       Alien Skin Snap Art 4 Autolayer 4.1.0 - from the file “Alien Skin Snap Art 4 Autolayer x64.8li”
       Angled Strokes 18.1.1 - from the file “Filter Gallery.8bf”
       Average 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Average.8bf”
       Bas Relief 18.1.1 - from the file “Filter Gallery.8bf”
       Blow Up 3.1.0 - from the file “Alien Skin Blow Up 3 Photoshop x64.8bf”
       BMP 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Camera Raw 9.10.1 - from the file “Camera Raw.8bi”
       Camera Raw Filter 9.10.1 - from the file “Camera Raw.8bi”
       Chalk && Charcoal 18.1.1 - from the file “Filter Gallery.8bf”
       Charcoal 18.1.1 - from the file “Filter Gallery.8bf”
       Chrome 18.1.1 - from the file “Filter Gallery.8bf”
       Cineon 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Cineon.8bi”
       Clouds 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Clouds.8bf”
       Collada 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       Color Halftone 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Colored Pencil 18.1.1 - from the file “Filter Gallery.8bf”
       CompuServe GIF 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Conté Crayon 18.1.1 - from the file “Filter Gallery.8bf”
       Craquelure 18.1.1 - from the file “Filter Gallery.8bf”
       Crop and Straighten Photos 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “CropPhotosAuto.8li”
       Crop and Straighten Photos Filter 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Crosshatch 18.1.1 - from the file “Filter Gallery.8bf”
       Crystallize 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Cutout 18.1.1 - from the file “Filter Gallery.8bf”
       Dark Strokes 18.1.1 - from the file “Filter Gallery.8bf”
       De-Interlace 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Dicom 18.1.1 - from the file “Dicom.8bi”
       Difference Clouds 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Clouds.8bf”
       Diffuse Glow 18.1.1 - from the file “Filter Gallery.8bf”
       Displace 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Dry Brush 18.1.1 - from the file “Filter Gallery.8bf”
       Eazel Acquire 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “EazelAcquire.8ba”
       Entropy 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       Export Color Lookup Tables 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Export3DLUT.8be”
       Exposure X2 2.0.0 - from the file “Alien Skin Exposure X2 Photoshop x64.8bf”
       Extrude 18.1.1 - from the file “Standard MultiPlugin.8bf”
       FastCore Routines 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “FastCore.8bx”
       Fibers 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Film Grain 18.1.1 - from the file “Filter Gallery.8bf”
       Filter Gallery 18.1.1 - from the file “Filter Gallery.8bf”
       Flash 3D 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       Fresco 18.1.1 - from the file “Filter Gallery.8bf”
       Glass 18.1.1 - from the file “Filter Gallery.8bf”
       Glowing Edges 18.1.1 - from the file “Filter Gallery.8bf”
       Google Earth 4 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       Grain 18.1.1 - from the file “Filter Gallery.8bf”
       Graphic Pen 18.1.1 - from the file “Filter Gallery.8bf”
       Halftone Pattern 18.1.1 - from the file “Filter Gallery.8bf”
       HDRMergeUI 18.1.1 - from the file “HDRMergeUI.8bf”
       HSB/HSL 18.1.1 - from the file “Standard MultiPlugin.8bf”
       IFF Format 18.1.1 - from the file “Standard MultiPlugin.8bf”
       IGES 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       Ink Outlines 18.1.1 - from the file “Filter Gallery.8bf”
       JPEG 2000 18.1.1 - from the file “JPEG2000.8bi”
       Kurtosis 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       Lens Blur 18.1.1 - from the file “Lens Blur.8bf”
       Lens Correction 18.1.1 - from the file “Lens Correction.8bf”
       Lens Flare 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Liquify 18.1.1 - from the file “Liquify.8bf”
       Matlab Operation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “ChannelPort.8bf”
       Maximum 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       Mean 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       Measurement Core 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MeasurementCore.8me”
       Median 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       Mezzotint 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Minimum 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       MMXCore Routines 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MMXCore.8bx”
       Mosaic Tiles 18.1.1 - from the file “Filter Gallery.8bf”
       Multiprocessor Support 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MultiProcessor Support.8bx”
       Neon Glow 18.1.1 - from the file “Filter Gallery.8bf”
       Note Paper 18.1.1 - from the file “Filter Gallery.8bf”
       NTSC Colors 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “NTSC Colors.8bf”
       Ocean Ripple 18.1.1 - from the file “Filter Gallery.8bf”
       ON1 Develop 2017 11.0.2 - from the file “PerfectEnhanceProxy.8li”
       ON1 Develop 2017 11.0.2 - from the file “PerfectEnhanceProxy.8li”
       ON1 Develop 2017 Filter 11.0.2 - from the file “PerfectEnhanceProxy.8li”
       ON1 Effects 2017 11.0.2 - from the file “PerfectEffects.8li”
       ON1 Effects 2017 11.0.2 - from the file “PerfectEffects.8li”
       ON1 Effects 2017 Filter 11.0.2 - from the file “PerfectEffects.8li”
       ON1 Resize 2017 11.0.2 - from the file “PerfectResizeProxy.8li”
       ON1 Resize 2017 Engine Automation 11.0.2 - from the file “PerfectResizeProxy.8li”
       ON1 Resize 2017 Engine Filter 11.0.2 - from the file “PerfectResizeProxy.8li”
       ON1 Resize 2017 Filter 11.0.2 - from the file “PerfectResizeProxy.8li”
       OpenEXR 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Paint Daubs 18.1.1 - from the file “Filter Gallery.8bf”
       Palette Knife 18.1.1 - from the file “Filter Gallery.8bf”
       Patchwork 18.1.1 - from the file “Filter Gallery.8bf”
       Paths to Illustrator 18.1.1 - from the file “Standard MultiPlugin.8bf”
       PCX 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “PCX.8bi”
       Photocopy 18.1.1 - from the file “Filter Gallery.8bf”
       Photoshop 3D Engine 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Photoshop3DEngine.8bi”
       Photoshop Touch 14.0 - from the file “PSDX.8bi”
       Picture Package Filter 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “ChannelPort.8bf”
       Pinch 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Pixar 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Pixar.8bi”
       Plaster 18.1.1 - from the file “Filter Gallery.8bf”
       Plastic Wrap 18.1.1 - from the file “Filter Gallery.8bf”
       PLY 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       PNG 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Pointillize 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Polar Coordinates 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Portable Bit Map 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “PBM.8bi”
       Poster Edges 18.1.1 - from the file “Filter Gallery.8bf”
       PRC 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       Radial Blur 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Radiance 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Radiance.8bi”
       Range 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       Render Color Lookup Grid 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Export3DLUT.8be”
       Reticulation 18.1.1 - from the file “Filter Gallery.8bf”
       Ripple 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Rough Pastels 18.1.1 - from the file “Filter Gallery.8bf”
       Save for Web 18.1.1 - from the file “Save for Web.8be”
       ScriptingSupport 18.1.1 - from the file “ScriptingSupport.8li”
       Shake Reduction 18.1.1 - from the file “Shake Reduction.8bf”
       Shear 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Skewness 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       Smart Blur 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Smudge Stick 18.1.1 - from the file “Filter Gallery.8bf”
       Snap Art 4 4.1.0 - from the file “Alien Skin Snap Art 4 Photoshop x64.8bf”
       Solarize 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Solarize.8bf”
       Spaces 18.1.1 - from the file “Spaces.8li”
       Spatter 18.1.1 - from the file “Filter Gallery.8bf”
       Spherize 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Sponge 18.1.1 - from the file “Filter Gallery.8bf”
       Sprayed Strokes 18.1.1 - from the file “Filter Gallery.8bf”
       Stained Glass 18.1.1 - from the file “Filter Gallery.8bf”
       Stamp 18.1.1 - from the file “Filter Gallery.8bf”
       Standard Deviation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       STL 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       Sumi-e 18.1.1 - from the file “Filter Gallery.8bf”
       Summation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       Targa 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Texturizer 18.1.1 - from the file “Filter Gallery.8bf”
       Tiles 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Topaz Adjust 5 10.0 - from the file “tladjust5ps_x64.8bf”
       Topaz B&W Effects 2 10.0 - from the file “tlbw2ps_x64.8bf”
       Topaz Clarity 10.0 - from the file “tlclarityps_x64.8bf”
       Topaz Clean 3 10.0 - from the file “tlclean3ps_x64.8bf”
       Topaz DeJpeg 4 10.0 - from the file “tldejpeg4ps_x64.8bf”
       Topaz Detail 3 10.0 - from the file “tldetail3ps_x64.8bf”
       Topaz InFocus 10.0 - from the file “tlinfocusps_x64.8bf”
       Topaz Lens Effects 10.0 - from the file “tllenseffectsps_x64.8bf”
       Topaz ReStyle 10.0 - from the file “tlrestyleps_x64.8bf”
       Topaz Simplify 4 10.0 - from the file “tlsimplify4ps_x64.8bf”
       Topaz Star Effects 10.0 - from the file “tlstareffectsps_x64.8bf”
       Torn Edges 18.1.1 - from the file “Filter Gallery.8bf”
       Twirl 18.1.1 - from the file “Standard MultiPlugin.8bf”
       U3D 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       Underpainting 18.1.1 - from the file “Filter Gallery.8bf”
       Vanishing Point 18.1.1 - from the file “VanishingPoint.8bf”
       Variance 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics.8ba”
       Virtual Reality Modeling Language | VRML 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       Water Paper 18.1.1 - from the file “Filter Gallery.8bf”
       Watercolor 18.1.1 - from the file “Filter Gallery.8bf”
       Wave 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Wavefront|OBJ 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D.8bi”
       WIA Support 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “WIASupport.8li”
       Wind 18.1.1 - from the file “Standard MultiPlugin.8bf”
       Wireless Bitmap 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “WBMP.8bi”
       ZigZag 18.1.1 - from the file “Standard MultiPlugin.8bf”

    Optional and third party plug-ins:

       Analog Efex Pro 2 2.0.12.12 - from the file “R:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”
       BackgroundFilter 2.2.21.12 - from the file “R:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”
       Color Efex Pro 4 4.3.24.12 - from the file “R:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”
       Dfine 2 2.2.21.12 - from the file “R:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”
       FineStructuresFilter 2.2.21.12 - from the file “R:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”
       HDR Efex Pro 2 2.2.24.12 - from the file “R:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
       HotPixelsFilter 2.2.21.12 - from the file “R:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”
       Imagenomic Plug-in Console 1, 2, 0, 0 - from the file “R:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\Imagenomic\ImagenomicPluginConsole64.8li”
       Merge to HDR Efex Pro 2 2.2.24.12 - from the file “R:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
       Nik Collection Selective Tool 2.1.28 - from the file “R:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\Google\Selective Tool\SelectivePalette.8li”
       Portraiture 2.3.3.0 - from the file “R:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\Imagenomic\Portraiture64.8bf”
       ShadowsFilter 2.2.21.12 - from the file “R:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”
       Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “R:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”
       Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “R:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”
       Silver Efex Pro 2 2.2.24.12 - from the file “R:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”
       SkinFilter 2.2.21.12 - from the file “R:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”
       SkyFilter 2.2.21.12 - from the file “R:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”
       StrongNoiseFilter 2.2.21.12 - from the file “R:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”
       Viveza 2 2.1.21.12 - from the file “R:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

    Duplicate and Disabled plug-ins: NONE


    Plug-ins that failed to load: NONE

    Extensions:

       Recent Files  1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\index.html”
       com.adobe.inapp.purchase  2.7.122 - from the file “R:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
       New Document  1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\fnft.html”
       Libraries  2.7.122 - from the file “R:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
       Start  1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\index.html”
       com.adobe.experimentation.extension  2.0.0 - from the file “R:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”
       ON1  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.html”
       Adobe Color Themes  6.1.0 - from the file “R:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
       Export As  3.0.8 - from the file “R:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
       Device Preview  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”
       Export As  3.0.8 - from the file “R:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
       com.adobe.preview.loader  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

    Installed TWAIN devices: NONE

    J
    J453
    Legend
    June 7, 2017
    You posted Lightroom's system info. I requested Photoshop's. Not surprising, Lightroom 5 does not use graphics card acceleration for the develop module (Lightroom 5 = Lightroom 6 Graphics Processor disabled)
    G
    geoffdeck
    Participating Frequently
    June 7, 2017
    And since I still have it, cloned my system and installed LR5 on to it over the weekend. No errors. Used most recent AMD drivers
    G
    geoffdeck
    Participating Frequently
    June 7, 2017
    Develop mode and already pasted my initial attempts above
    J
    J453
    Legend
    June 7, 2017
    Hi Geoff, two things:

    1. What does the event viewer say the faulting module is for the crash you're seeing?
    2. Can you launch Photoshop and select Help > System Info... (it has additional GPU information that might be useful) and paste in a reply?
    johnrellis
    johnrellis
    Legend
    June 6, 2017
    See here for how to roll back to previous version of LR: https://helpx.adobe.com/lightroom/kb/roll-back-to-prior-update.html

    But if this problem is caused by a bug in the most recent AMD drivers rather than a bug in LR, rolling back to a previous version of LR probably won't help.
    G
    geoffdeck
    Participating Frequently
    June 6, 2017
    Where's my rollback option for Lightroom?
    G
    geoffdeck
    Participating Frequently
    June 6, 2017
    Tried it. Full clean install. Crashes.
    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices