Lightroom Keeps Crashing

Forum|Forum|3 years ago
October 25, 2022
3 replies
96 views

I just installed the latest version of Lightroom (v 12) on my macOS and every time I try to use the masking tool it shuts off. I have uninstalled and am currently installing an older version b/c I have to have it for my work tomorrow. Does anyone have a fix for this?? Thanks!

macOS

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TheDigitalDog

Inspiring

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes".

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

KR Seals

Community Expert

Didregard, I see you said you were rolling back 🙂

For tomorrow, I suggest you roll back to V11.5. You can do that in the Creative Cloud application. Click on the three dots at the right end of the Lightroom Classic line.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

KR Seals

Community Expert

It would be helpful if you post this info:

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

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