Skip to main content
FernicolaPablo
Participating Frequently
October 2, 2023
Question

LR Classic 12.5 and MacOS Sonoma issues (hangs, slow performance, not able to import)

  • October 2, 2023
  • 4 replies
  • 1040 views

After upgrading to MacOS Sonoma on a MacBook M2, Lightroom Classic 12.5 runs very slow, to the point that I think is hung.  Also, I am unable to import photos, the import dialog does not show any photos to import from different memory cards or even local disk.

This topic has been closed for replies.

4 replies

Participating Frequently
November 17, 2023

I am having the import issue on a brand new Mac Studio M2 and Lightroom classic: the import dialog does not show any photos to import from external card nor local disk.  I tried all the tips in this page (granting access, deleting preferences, even downgraded Lightroom to 13.0), none of which helped. Lightroom version is 13.0.1 What next? 

FernicolaPablo
Participating Frequently
October 10, 2023

FIX - deleting the Lightroom Classic preferences solved the problem

 

To delete, launch Lightroom Classic while holding the Shift and Option keys.  

 

A dialog comes up to delete preferences, click yes.

 

In my case LRC updated my catalog (for some reason picked on older one, probably it was in the default path, as I had set up a different one in prefrences).  This took a long while, enough for Adobe chat support to time out.

 

Adobe support - I can try to recover my preferences file from backups if you need it to debug

DdeGannes
Community Expert
Community Expert
October 3, 2023

See the link below for info on where Adobe is with respect to support for macOS 14 .

https://helpx.adobe.com/lightroom-classic/help/lightroom-classic-and-macos-sonoma.html

 

Regards, Denis: Laptop Win 11, ver 24H2, LrC 15.4 PS 27.8;
johnrellis
Legend
October 2, 2023

As a first troubleshooting step, ensure LR is granted Full Disk Access (not Files And Folders) permission:
https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/m-p/12913413