Thank you for the suggestions and quick response. Your comments are very
helpful.
To be clear, I am having two issues with LRC.
First, importing photos from SATA HDDs is failing. Second, after closing
LRC following a failed import attempt, a background LRC process is left
running. However, I cannot reopen LRC. Attempting to reopen LRC just
creates more background LRC processes. I have to restart my computer in
order to reopen LRC
The issues started after upgrading to LRC 14.01 and the LRC catalog update.
Windows 10 did its periodic update on 11/8/2024 to version 22H2 with no
error messages.
Actions taken thus far:
- Simple uninstall - reinstall (not a complete reinstall per your
instructions)
- Attempted to copy and import .jpg photos from a folder on a SATA HDD
that only contained .jpg photos and no videos. It failed. After waiting 5
minutes with nothing happening, I canceled import and got an error message,
"No photos or videos were found to import." During the "import", the
Windows task manager showed very little activity by the LRC app.
- Repeated import from a different SATA HDD. It failed with the same
results as above.
- Repeated import from a different USB hard drive and was successful.
- Repeated import from an SSD and was successful.
- Using Windows Explorer, I moved new photos to my preferred SATA HDD
folders for LRC and used the Import>Add function. The photos were
successfully added to the catalog.
- I was able to successfully import photos from my camera's SD card.
- After successful imports (USB HDs and via the SD card) I was able to
successfully close and reopen CLR without restarting my computer.
- Moving photos between folders within LRC was successful. Photos were
physically moved and the catalog appropriately updated.
- Exporting photos to the SATA HDDs is successful.
- Checked the NVIDIA driver. According to NVIDIA, there is no special
Studio driver for the GeForce GTX660. The driver is for both gaming and
studio creativity. The latest driver V475.14 was installed in July and did
not affect LRC.
Results so far:
LRC importing works fine from everything but the two SATA HDDs. The SMART
status of the two HDDs is Healthy.
Next steps:
Complete reinstall of LRC.
Other actions?????
Here is my computer information:
Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3.2GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Power Source: Plugged In
Built-in memory: 32716.9 MB
Dedicated GPU memory used by Lightroom: 69.3MB / 1998.3MB (3%)
Real memory available to Lightroom: 32716.9 MB
Real memory used by Lightroom: 1690.6 MB (5.1%)
Virtual memory used by Lightroom: 1783.6 MB
GDI objects count: 862
USER objects count: 3281
Process handles count: 3200
Memory cache size: 484.4MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 58MB / 16358MB (0%)
Camera Raw real memory: -291MB / 32716MB (0%)
Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB
Cache2:
m:484.4MB, n:0.0MB
U-main: 181.0MB
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1440 pixels
Displays: 1) 1920x1200, 2) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No,
External touch: No, External pen: No, Keyboard: No
Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 660 (30.0.14.7514)
Init State: GPU for Display supported by default
User Preference: GPU for Display Enabled
Enable HDR in Library: OFF
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\Catalog\Main Catalog-2-v13-3.lrcat
Settings Folder: C:\Users\david\AppData\Roaming\Adobe\Lightroom
Installed Plugins:
1) AdobeStock
2) ColorChecker Camera Calibration
3) Excire Search
4) Export to Photomatix Pro
5) Flickr
6) HDR Efex Pro 2
7) Helicon Focus Export
😎 SmugMug
9) Topaz Photo AI
Config.lua flags:
Audio and Video info: Loading
Update: It turns out that the plug-in Excire was causing the LRC importing
issues.
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