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Known Participant
May 25, 2023
Question

Navigation problem in Print Module

  • May 25, 2023
  • 3 replies
  • 259 views

I am running the latest version of Lr on a Dell using Windows 10. Years ago I was adding a title to a photo and now whenevever I hit print module I am stuck on the image I have attached. I have tried every button on the inteface but can't move around it. It is the number 1 and there is a numbe two (I am going by the numbers in the lower left hand corne) but I'm paralyzed and stuck. I want to do page setup and tutorials but I can't get to any screen that allows me to begin figuring this out. What is this screen and why can't I get rid of it. I've tried everything esc etc etc 

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3 replies

Rob_Cullen
Community Expert
Community Expert
May 29, 2023

Try the Preferences reset as suggested by @TheDigitalDog 

It does appear to be a Secondary Window overlaid on the Primary window, yet the [2] icon button is not highlighted to indicate this- strange!.  Does the Function Key 11  [F11]  clear this screen?

 

And what is that 'eye/dot' icon that your 'hand' cursor points to in your screen-clip? I do not see that in my Windows UI.

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
TheDigitalDog
Inspiring
May 29, 2023

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
macOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Known Participant
May 29, 2023

I guess it's time to call the office.