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piotrt44076464
Participant
April 30, 2015
Answered

P: Activation or Deactivation versions of Lightroom 6

  • April 30, 2015
  • 61 replies
  • 103481 views

Hello,

I have installed LR 6 on new machine. I can't activate it unless deactivated on other machine. So on other machine I did "Sign out". There is a message - "it will deactivate LR on this machine" - I clicked OK. Still can't activate. On my Adobe account there is nothing under Plans and payment->Activated devices.

So haw can I use a product on new machine? I know LR 6 is quite old, but still it is something I purchuased and I want to use.

    Correct answer CMass

    Adobe no longer supports Lightroom 6.14 (perpetual).

    What does this mean?

    • Installers, one-on-one technical support, security fixes, and bug fixes are not available for perpetual license versions. User to user led support is available through our Adobe Support Community.


    For the latest updates and fixes please subscribe to a Photography, Lightroom, or Creative Cloud plan. Please be aware that there are two versions of Lightroom today. 

    61 replies

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    A
    A3Berk
    Participant
    December 29, 2015

    I have deactivated Lightroom on my old computer, unable to install on the new computer. Says the serialnumber is already used on two computers.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 29, 2015

    contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and ask for an activation count reset.


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