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M
MichaelCareyPhotography
Participant
December 1, 2022
質問

P: Crash (12.0.1) (7884024)

  • December 1, 2022
  • 返信数 5.
  • 608 ビュー

Lightroom Classic will not open. I have version 12.0.1. I have uninstalled and reinstalled it but it continues to not allow me to open it. Please help!

このトピックへの返信は締め切られました。

返信数 5

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
February 23, 2023

We are no longer seeing crashes for this crash ID. Moving back to discussions.

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
January 11, 2023

@MichaelCareyPhotography  would you be willing to share a copy of the catalog that is crashing. The engineering team will need it to diagnose your crash. 

 

Rikk Flohr: Adobe Photography Org
Z
zzzphotos
Participant
December 4, 2022

I'm having the same issue

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
December 2, 2022

I've located your crash bucket and logged it as a bug with the team. 

Rikk Flohr: Adobe Photography Org
GoldingD
GoldingD
Legend
December 2, 2022

And did you check for a lock file that did not get deleted the last time you closed LrC?

 

    M
    MichaelCareyPhotography作成者
    Participant
    December 2, 2022

    I don't know how to do that. Any chance you can guide me through it?

    A
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    December 2, 2022

    If Lightroom is running it creates a .lock file for the opened catalog next to the approriate .lrcat file.

    On LRs regulary shut down this file was deleted. If LR crashes the .lock file remains in the appropriate folder.

    In this case the .lock file must be deleted manually.

    More informations about this, you'll find here: 

    The Lightroom catalog cannot be opened because another application already has it opened - lrcat.loc...

     

     

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