Participant

Question

P: Crash (12.0.1) (7884024)

Forum|Forum|3 years ago
December 1, 2022
5 replies
607 views

Lightroom Classic will not open. I have version 12.0.1. I have uninstalled and reinstalled it but it continues to not allow me to open it. Please help!

Windows

This topic has been closed for replies.

Rikk Flohr_Photography

We are no longer seeing crashes for this crash ID. Moving back to discussions.

Rikk Flohr: Adobe Photography Org

Rikk Flohr_Photography

@MichaelCareyPhotography would you be willing to share a copy of the catalog that is crashing. The engineering team will need it to diagnose your crash.

Rikk Flohr: Adobe Photography Org

Z

zzzphotos

Participant

I'm having the same issue

Rikk Flohr_Photography

I've located your crash bucket and logged it as a bug with the team.

Rikk Flohr: Adobe Photography Org

GoldingD

Legend

And did you check for a lock file that did not get deleted the last time you closed LrC?

M

MichaelCareyPhotographyAuthor

Participant

I don't know how to do that. Any chance you can guide me through it?

A

AxelMatt

Community Expert

If Lightroom is running it creates a .lock file for the opened catalog next to the approriate .lrcat file.

On LRs regulary shut down this file was deleted. If LR crashes the .lock file remains in the appropriate folder.

In this case the .lock file must be deleted manually.

More informations about this, you'll find here:

The Lightroom catalog cannot be opened because another application already has it opened - lrcat.loc...

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

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