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dsantanapr
Participant
January 27, 2026
Answered

P: Error Message: AI Edits Storage Error

  • January 27, 2026
  • 12 replies
  • 1280 views

I’m getting the “AI Edits Storage Error” in Lightroom Classic, and I’ve already followed all the steps listed on Adobe’s help page, but the issue is still happening.

Here’s what I’ve tried so far:

  • Confirmed there is enough free disk space

  • Restarted Lightroom and my Mac

  • Ensured only one instance of Lightroom is open

  • Gave Lightroom Classic Full Disk Access and Files & Folders permissions in macOS

  • Verified my user account has Read & Write permissions

  • Checked that the catalog and .lrcat-data folder are accessible

  • Not using any cleanup tools or cloud sync on the catalog while Lightroom is open

Despite all this, the error continues to appear and AI edits fail to save properly.

    This topic has been closed for replies.
    Correct answer Rikk Flohr_Photography

    When you receive this error, contacting support is your best course of action. The failure you are seeing is not new to version 15.1, but it formerly had no dialog to display when it occurred. The Error Message was added in LrC version 15.1 to guide you toward a workable solution.

     

     

    If you encounter this new dialog, you should:
     

    1.  Review this document: https://helpx.adobe.com/lightroom-classic/kb/ai-edits-storage-error.html to make sure you are not affected by the items listed there.
    2. Contact Adobe Support, as they have an lrcat-data recovery tool that can fix your corrupt file.

      You would do this if you don't want to take the extreme option of removing your lrcat-data file and rebuilding it from scratch, as has been mentioned in this thread. This method works, but it can result in unexpected results when AI data has been recalculated.  

     

    Please note that the understood causes of corruption in this file are external. It is essential to review this KB document to ensure you don't have future corruption. 

     

    Thank you for your patience. 

    To contact Adobe Customer Care, as instructed in the error message, go to https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

     

     

    Rikk Flohr: Adobe Photography Org

    12 replies

    dj_paige
    Legend
    March 15, 2026

     

    Mizar46
    Participant
    March 15, 2026

    bonjour 

    je ne trouve nulle part comment résoudre ce pb avec modifications avec l’IA

    et en même temps problème de sauvegarde de LRC

     

    AxelMatt
    Community Expert
    Community Expert
    February 4, 2026
    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    AxelMatt
    Community Expert
    Community Expert
    February 4, 2026

    @Jörg Sack  This is a known issue and was already discussed end of last year here in this forum.

    In the meantime the forum has been migrated to a new software and some entries still need to be migrated.

    You can take a look here: AI Edits storage error

    And see ​@Rikk Flohr_Photography ‘s answer from the old thread:

     

     Rikk Flohr: Photography

    Adobe-Mitarbeiter , 

    Dec 18, 2025

    Contacting support is your best course of action. The failure you are seeing is not new to version 15.1, but it formerly had no dialog to display when it occurred. The Error Message was added in LrC version 15.1 to guide you toward a workable solution. If you encounter this new dialog, you should:

     

    1.  Review this document:  https://helpx.adobe.com/lightroom-classic/kb/ai-edits-storage-error.html to make sure you are not affected by the items listed there. 
      2.  Contact Adobe Support as they have an lrcat-data recovery tool that can fix your corrupt file.

      You would do this if you don't want to take the extreme option of removing your lrcat-data file and rebuilding it from scratch, as has been mentioned in this thread. This method works, but it can result in unexpected results when AI data has been recalculated.  

     

    Please note that the understood causes of corruption in this file are external. It is essential to review this KB document to ensure you don't have future corruption. 

     

    Thank you for your patience. 

     

    Contact Adobe Customer Care at  https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

     

     

    Rikk Flohr: Adobe Photography Org

     

     

      

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    Participant
    February 3, 2026

    Ich habe Lightroom von einem Rechner auf einen neuen Windows Rechner übertragen und bei der Öffnung des Katalogs den Fehler erhalten, dass KI Anwendungen nicht richtig gespeichert werden können. Was ist zu tun?

    Maneska
    Participant
    February 2, 2026

    Hello, 

     

    I have been experiencing a big error in my Lightroom catalog. I have this message every time I open my catalog : “Lightroom has encountered an issue updating AI edits. Futur AI edits may not be saved and could be lost.” 

    I have many issues linked to this error such as no successful backups made since a week, every edits made with AI such as removal, denoise, and masking have disappeared. When the AI update button is lit up on a photo to update a mask or denoise for example, it does not work. As soon as the update is over, the button is yellow again. On some masks applied previously, I have the exclamation point in the warning triangle, I cannot update them as well. Furthermore, everything linked to the AI generative removal is lost too and cannot be updated. Also, when I close Lightroom and I want to do a backup, an error message pop up saying that “Lightroom Classic has encountered a problem and needs to close”. 

    I followed the recommended steps when I clicked the “learn more” button but nothing has changed: 

    • Ensuring that I have admin privileges on my computer.
    • Making sure only a single instance of Lightroom Classic is accessing the current catalog in use.
    • Ensuring the disk has sufficient space.
    • Restarting the system and then open Lightroom Classic.

     

    I checked I have not use my AI credits. It might be due to the TAHOE 26.2 update on Mac and the new version of Lightroom 15.1.1. 

    My camera is the Sony A7IV.

     

    In the mean time I have created a new catalog for the work I need to do quickly but this issue really impacts my workflow and efficiency. If anyone has an idea or has encountered the same issue, please le me know. I am out of option right now. I am waiting for an update from Adobe or to be contacted by a technician. 

     

    I saw a previous post saying that you can ask the chatbot to talk with an agent.  My account is linked to my school, so when I ask for an agent, the AI redirects me saying that I should contact my administrator, except that I have no administrator in my school. 

     

    Thank you, 

    Maneska
    Participant
    February 2, 2026

    Hello, 

     

    I have been experiencing a big error in my Lightroom catalog. I have this message every time I open my catalog : “Lightroom has encountered an issue updating AI edits. Futur AI edits may not be saved and could be lost.” 

     

    I followed the recommended steps when I clicked the “learn more” button but nothing has changed. 

     

    I have many issues linked to this error such as no successful backups made since a week, every edits made with AI such as removal, denoise, and masking have disappeared. When the AI update button is lit up on a photo to update a mask or denoise for example, it does not work. As soon as the update is over, the button is yellow again. On some masks applied previously, I have the exclamation point in the warning triangle, I cannot update them as well. Furthermore, everything linked to the AI generative removal is lost too and cannot be updated. Also, when I close Lightroom and I want to do a backup, an error message pop up saying that “Lightroom Classic has encountered a problem and needs to close”. 

     

    I checked I have not use my AI credits. It might be due to the TAHOE 26.2 update on Mac and the new version of Lightroom 15.1.1. 

     

    In the mean time I have created a new catalog for the work I need to do quickly but this issue really impacts my workflow and efficiency. If anyone has an idea or has encountered the same issue, please le me know. I am out of option right now. I am waiting for an update from Adobe or to be contacted by a technician. 

     

    I saw a previous post saying that you can ask the chatbot to talk with an agent. When I tap “agent” and he does not let me communicate with one. My account is linked to my school, so when I ask for an agent, the AI redirects me saying that I should contact my administrator, except that we have none in my  school. 

     

    Thank you, 

    Maneska
    Participant
    February 1, 2026

    Hello, 

    I have been experiencing a big error in my Lightroom catalog. I have this message every time I open my catalog : “Lightroom has encountered an issue updating AI edits. Futur AI edits may not be saved and could be lost.” 

    I followed the recommended steps when I clicked the “learn more” button but nothing has changed. 

    I have many issues linked to this error such as no successful backups made since a week, every edits made with AI such as removal, denoise, and masking have disappeared. When the AI update button is lit up on a photo to update a mask or denoise for example, it does not work. As soon as the update is over, the button is yellow again. On some masks applied previously, I have the exclamation point in the warning triangle, I cannot update them as well. Furthermore, everything linked to the AI generative removal is lost too and cannot be updated. Also, when I close Lightroom and I want to do a backup, an error message pop up saying that “Lightroom Classic has encountered a problem and needs to close”. 

    I checked I have not use my AI credits. It might be due to the TAHOE 26.2 update on Mac and the new version of Lightroom 15.1.1. 

    In the mean time I have created a new catalog for the work I need to do quickly but this issue really impacts my workflow and efficiency. If anyone has an idea or has encountered the same issue, please le me know. I am out of option right now. I am waiting for an update from Adobe or to be contacted by a technician. 

    Thank you, 

    dj_paige
    Legend
    January 31, 2026

    Did you contact Adobe as the error message suggests? 

     

    Also see https://www.lightroomqueen.com/community/threads/ai-edits-storage-issue.54081/

    Participating Frequently
    January 31, 2026

    When I start up my Lightroom classic programam a message occures that it has encountered an issue updating AI edits. I use version 15.1.1.  My AI edits aren't saved after clossing the program. It also fails to make a back-up when closing the program. I tried all the suggested sollutions from Adobe, none of them helped.

    What do I have to do to fix the problem? Does anyone has the same problem?

     

    Thanks for your reply.

     

    Richard