P: Error Message: AI Edits Storage Error

Hello!

I am using Lightroom Classic 15.1 on a mac with Tahoe 26.2  and FreeFileSync 14.8 to backup a Lightroom catalogue and the pictures. The complete data consist of a directory with all the pictures in a subdirectory and the catalogue-file (the .lrcat) with all its companions in the main directory. 

Unfortunately the backup doesnt work properly:

Problem: If I make the backup with FFS I get an error when starting the backup-catalogue:
"Lightroom has encountered an issue updating AI edits. Future AI edits may not be saved and could be lost. Please contact Adobe Customer Support for troubleshooting." 

If I make the backup by simply copying the whole structure this issue does not appear.
If I look at the infos on the file in finder I find the file are identical in size:
Source 1.356.317.180 Byte
Backup 1.356.317.180 Byte

The Source is located on a external Flashdrive with USB4, the backup is located on a quite identical Flashdrive.

I checked all possible tips in the adobe help file https://helpx.adobe.com/de/lightroom-classic/kb/ai-edits-storage-error.html: Everything is of with size, credentials, no other programs acessing the .lrcat-data etc. is ok.

Does anyone have an idea what the cause is and how to solve it?

Best regards

Gernot

Meu aplicativo esta dando erro de armazenamento de edições de IA !

pede pra eu entrar em contato com a assistência 

bonjour 

je ne trouve nulle part comment résoudre ce pb avec modifications avec l’IA

et en même temps problème de sauvegarde de LRC

See also here: P: Failed to initialize AI Edits storage | Adobe DME

​@Jörg Sack  This is a known issue and was already discussed end of last year here in this forum.

In the meantime the forum has been migrated to a new software and some entries still need to be migrated.

You can take a look here: AI Edits storage error

And see ​@Rikk Flohr_Photography ‘s answer from the old thread:

 Rikk Flohr: Photography

Adobe-Mitarbeiter , 

Dec 18, 2025

Contacting support is your best course of action. The failure you are seeing is not new to version 15.1, but it formerly had no dialog to display when it occurred. The Error Message was added in LrC version 15.1 to guide you toward a workable solution. If you encounter this new dialog, you should:

 

1.  Review this document:  https://helpx.adobe.com/lightroom-classic/kb/ai-edits-storage-error.html to make sure you are not affected by the items listed there. 
   2.  Contact Adobe Support as they have an lrcat-data recovery tool that can fix your corrupt file.
   
   You would do this if you don't want to take the extreme option of removing your lrcat-data file and rebuilding it from scratch, as has been mentioned in this thread. This method works, but it can result in unexpected results when AI data has been recalculated.  

 

Please note that the understood causes of corruption in this file are external. It is essential to review this KB document to ensure you don't have future corruption. 

 

Thank you for your patience. 

 

Contact Adobe Customer Care at  https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

 

 

Rikk Flohr: Adobe Photography Org

Ich habe Lightroom von einem Rechner auf einen neuen Windows Rechner übertragen und bei der Öffnung des Katalogs den Fehler erhalten, dass KI Anwendungen nicht richtig gespeichert werden können. Was ist zu tun?

Hello, 

I have been experiencing a big error in my Lightroom catalog. I have this message every time I open my catalog : “Lightroom has encountered an issue updating AI edits. Futur AI edits may not be saved and could be lost.” 

I have many issues linked to this error such as no successful backups made since a week, every edits made with AI such as removal, denoise, and masking have disappeared. When the AI update button is lit up on a photo to update a mask or denoise for example, it does not work. As soon as the update is over, the button is yellow again. On some masks applied previously, I have the exclamation point in the warning triangle, I cannot update them as well. Furthermore, everything linked to the AI generative removal is lost too and cannot be updated. Also, when I close Lightroom and I want to do a backup, an error message pop up saying that “Lightroom Classic has encountered a problem and needs to close”. 

I followed the recommended steps when I clicked the “learn more” button but nothing has changed: 

• Ensuring that I have admin privileges on my computer.
• Making sure only a single instance of Lightroom Classic is accessing the current catalog in use.
• Ensuring the disk has sufficient space.
• Restarting the system and then open Lightroom Classic.

I checked I have not use my AI credits. It might be due to the TAHOE 26.2 update on Mac and the new version of Lightroom 15.1.1. 

My camera is the Sony A7IV.

In the mean time I have created a new catalog for the work I need to do quickly but this issue really impacts my workflow and efficiency. If anyone has an idea or has encountered the same issue, please le me know. I am out of option right now. I am waiting for an update from Adobe or to be contacted by a technician. 

I saw a previous post saying that you can ask the chatbot to talk with an agent.  My account is linked to my school, so when I ask for an agent, the AI redirects me saying that I should contact my administrator, except that I have no administrator in my school. 

Thank you, 

Hello, 

I have been experiencing a big error in my Lightroom catalog. I have this message every time I open my catalog : “Lightroom has encountered an issue updating AI edits. Futur AI edits may not be saved and could be lost.” 

I followed the recommended steps when I clicked the “learn more” button but nothing has changed. 

I have many issues linked to this error such as no successful backups made since a week, every edits made with AI such as removal, denoise, and masking have disappeared. When the AI update button is lit up on a photo to update a mask or denoise for example, it does not work. As soon as the update is over, the button is yellow again. On some masks applied previously, I have the exclamation point in the warning triangle, I cannot update them as well. Furthermore, everything linked to the AI generative removal is lost too and cannot be updated. Also, when I close Lightroom and I want to do a backup, an error message pop up saying that “Lightroom Classic has encountered a problem and needs to close”. 

I checked I have not use my AI credits. It might be due to the TAHOE 26.2 update on Mac and the new version of Lightroom 15.1.1. 

In the mean time I have created a new catalog for the work I need to do quickly but this issue really impacts my workflow and efficiency. If anyone has an idea or has encountered the same issue, please le me know. I am out of option right now. I am waiting for an update from Adobe or to be contacted by a technician. 

I saw a previous post saying that you can ask the chatbot to talk with an agent. When I tap “agent” and he does not let me communicate with one. My account is linked to my school, so when I ask for an agent, the AI redirects me saying that I should contact my administrator, except that we have none in my  school. 

Thank you,