I’m getting the “AI Edits Storage Error” in Lightroom Classic, and I’ve already followed all the steps listed on Adobe’s help page, but the issue is still happening.Here’s what I’ve tried so far: Confirmed there is enough free disk space Restarted Lightroom and my Mac Ensured only one instance of Lightroom is open Gave Lightroom Classic Full Disk Access and Files & Folders permissions in macOS Verified my user account has Read & Write permissions Checked that the catalog and .lrcat-data folder are accessible Not using any cleanup tools or cloud sync on the catalog while Lightroom is open Despite all this, the error continues to appear and AI edits fail to save properly.

When you receive this error, contacting support is your best course of action. The failure you are seeing is not new to version 15.1, but it formerly had no dialog to display when it occurred. The Error Message was added in LrC version 15.1 to guide you toward a workable solution.If you encounter this new dialog, you should:Review this document:https://helpx.adobe.com/lightroom-classic/kb/ai-edits-storage-error.htmlto make sure you are not affected by the items listed there.Contact Adobe Support, as they have an lrcat-data recovery tool that can fix your corrupt file.You would do this if you don't want to take the extreme option of removing your lrcat-data file and rebuilding it from scratch, as has been mentioned in this thread. This method works, but it can result in unexpected results when AI data has been recalculated.Please note that the understood causes of corruption in this file are external. It is essential to review this KB document to ensure you don't have future corruption.Thank you for your patience.To contact Adobe Customer Care, as instructed in the error message, go tohttps://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.Rikk Flohr: Adobe Photography Org

dsantanapr

Participant

Answered

P: Error Message: AI Edits Storage Error

Forum|Forum|4 months ago
January 27, 2026
23 replies
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I’m getting the “AI Edits Storage Error” in Lightroom Classic, and I’ve already followed all the steps listed on Adobe’s help page, but the issue is still happening.

Here’s what I’ve tried so far:

Confirmed there is enough free disk space
Restarted Lightroom and my Mac
Ensured only one instance of Lightroom is open
Gave Lightroom Classic Full Disk Access and Files & Folders permissions in macOS
Verified my user account has Read & Write permissions
Checked that the catalog and .lrcat-data folder are accessible
Not using any cleanup tools or cloud sync on the catalog while Lightroom is open

Despite all this, the error continues to appear and AI edits fail to save properly.

This topic has been closed for replies.

Correct answer Rikk Flohr_Photography

When you receive this error, contacting support is your best course of action. The failure you are seeing is not new to version 15.1, but it formerly had no dialog to display when it occurred. The Error Message was added in LrC version 15.1 to guide you toward a workable solution.

If you encounter this new dialog, you should:

Review this document: https://helpx.adobe.com/lightroom-classic/kb/ai-edits-storage-error.html to make sure you are not affected by the items listed there.
Contact Adobe Support, as they have an lrcat-data recovery tool that can fix your corrupt file.

You would do this if you don't want to take the extreme option of removing your lrcat-data file and rebuilding it from scratch, as has been mentioned in this thread. This method works, but it can result in unexpected results when AI data has been recalculated.

Please note that the understood causes of corruption in this file are external. It is essential to review this KB document to ensure you don't have future corruption.

Thank you for your patience.

To contact Adobe Customer Care, as instructed in the error message, go to https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

Rikk Flohr: Adobe Photography Org

A

AxelMatt

Community Expert

See here:

and here: Speicher-Fehler bei KI-Bearbeitungen | Lightroom Classic

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

Roland26678380hoet

Participant

None of the proposed solutions solves the problem.

Roland26678380hoet

Participant

KI Änderungen werden nicht gespeichert

Srishti Bali

Community Manager

Hi @Richard37606825byr7

Thanks for sharing the details and what you’ve already tried. When Lightroom Classic shows an AI edits storage issue at launch, it usually means the local cache used for AI features isn’t accessible or cannot be validated. A few things to check that often help in this situation:

Make sure the AI edits storage location is on a local drive (not a network, external, or synced folder) and that you have full read/write permissions to that folder.
If the suggested location didn’t work, try choosing a completely new empty folder on your internal drive and restarting Lightroom Classic after setting it.
Confirm there’s sufficient free disk space on the drive where the AI edits storage is set.
If you’re using any system-level protection (for example, controlled folder access or aggressive antivirus rules), temporarily allow Lightroom Classic to access the selected folder.

If the message still appears after this, it would help if you could share System info from Lightroom Classic’s Help menu (Help > System Info > copy-paste the full report here).

Looking forward to your response!

Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe

Richard37606825byr7

Participant

Thanks for the response. I did check permissions, space etc. but it made no difference. I did realize the catalogue was in a OneDrive synchronised directory and moved to a local only directory, but still got the error. I’ve now reverted to an earlier backup which did work and re-synched the latest loaded photos. Just going to have to redo the lost edits!

Richard37606825byr7

Participant

Hi, I got the "AI edits Storage Issue" message when I started LRC today and following the suggested steps (AI Edits storage error) did not resolve the problem. In addition, I found that the last import and edits I had done had disappeared from the Catalogue, even though Collections I created after this are still there. I've tried reverting to last backup of the catalogue but had the same errors. I also can't back up the catalogue anymore when I exit. Any suggestions? Thanks in advance.

Marie Sophie

Participant

Hi there,
I have the same problem: I can open the catalogs, but I never know whether the AI processing is actually working. Is there a definitive fix for this error?
And ultimately, these catalogs can no longer be saved.

Can anyone here offer some assistance? I haven't been able to find any help regarding this on Adobe Support.

manolism14953567

Participating Frequently

manolism14953567

Participating Frequently

manolism14953567

Participating Frequently

I’ll get straight to the point.

This has become extremely exhausting and frustrating. Every time I open the software, I have to deal with a new issue before I can actually start working properly.

Yesterday, I had the problem shown in image 1. Today, I am facing another issue that I apparently need to solve again.

I am trying to work, but instead I keep losing at least an hour each time trying to figure out what is going wrong. This constant troubleshooting is seriously affecting my workflow and productivity.

I apologize for the frustration in my tone, but I am trying to do my job and I keep wasting time looking for solutions that lead nowhere.

Could you please help me understand what is causing these issues and provide a clear solution?

Kantndriver

Participant

Hello!

I am using Lightroom Classic 15.1 on a mac with Tahoe 26.2 and FreeFileSync 14.8 to backup a Lightroom catalogue and the pictures. The complete data consist of a directory with all the pictures in a subdirectory and the catalogue-file (the .lrcat) with all its companions in the main directory.

Unfortunately the backup doesnt work properly:

Problem: If I make the backup with FFS I get an error when starting the backup-catalogue:
"Lightroom has encountered an issue updating AI edits. Future AI edits may not be saved and could be lost. Please contact Adobe Customer Support for troubleshooting."

If I make the backup by simply copying the whole structure this issue does not appear.
If I look at the infos on the file in finder I find the file are identical in size:
Source 1.356.317.180 Byte
Backup 1.356.317.180 Byte

The Source is located on a external Flashdrive with USB4, the backup is located on a quite identical Flashdrive.

I checked all possible tips in the adobe help file https://helpx.adobe.com/de/lightroom-classic/kb/ai-edits-storage-error.html: Everything is of with size, credentials, no other programs acessing the .lrcat-data etc. is ok.

Does anyone have an idea what the cause is and how to solve it?

Best regards

Gernot