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Participant
May 26, 2024 1:26 PM UTC
Question

Preset use brings popup Banner: some of the mask models could not be downloaded

After installing 13.3 in Mac / Intel my presets don't work anymore. when I scroll over a presets the preview is correct, but wgen I click it no changes on the npic and a red banner appears wich says that some of the mask models could not be downloaded. Please try later. any suggestion?

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2 replies

Known Participant
Sep 2, 2024 12:56 AM UTC

same problem persists 3 months later with LRC 13.5. would be nice if adobe would just fix this so presets worked.

 

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