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21`st
Participant
May 9, 2023
Question

Problem with starting lightroom classic

 

How can I solve the problem, I paid the subscription but I can't use it?

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2 replies

dj_paige
dj_paige
Legend
May 10, 2023

I suggest that you should contact Customer Support and use the reference code 102.

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TheDigitalDog
TheDigitalDog
Inspiring
May 9, 2023

See:

https://community.adobe.com/t5/download-install-discussions/i-keep-getting-an-error-102-when-i-try-to-install-help/td-p/6949377#:~:text=Error%20101%2F102%20normally%20appear,unable%20to%20extract%20the%20files.

https://helpx.adobe.com/x-productkb/policy-pricing/ADA_discontinued.html

Have you ever been able to use the product?

You could try running the Creative Cloud Cleaner Tool to remove all traces of Adobe software before reinstalling it (yet again):  https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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