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ecycled
ecycled
Participating Frequently
February 14, 2023
Question

Recent LrC update still has external drive (backup) issue

  • February 14, 2023
  • 4 replies
  • 1061 views

Hello.

 

The issue started with the previous update, 12.1 for LrC. My setup has catalogue on my local SSD drive. No issue there.

 

The problem originaly came about when I updated from 12.0 to 12.1 (December 2022). Suddenly LrC would no longer back up to any external drive. Could change the backup location to my primary internal drive and had no issues. This had never been a problem before v12.1.

 

So now, with fingers crossed, I had hoped that this issue would have been addressed with 12.2 (Feb 2023) that just came out. Sadly, it has not. Most likely the only feasible solution is to go back to version 12.0 (again) until either Adobe or Apple get their ducks in a row.

 

Screenshot attached is the error I still see when backing up my catalogue.

iMac Pro 3 GHz 10-Core, Radeon Pro Vega 64 16 GB, 128 GB RAM, Mac OS Ventura 13.2.1 (22D68).

 

Any thoughts would be welcome.

 

Cheers!

This topic has been closed for replies.

4 replies

M
martind18392769
Participant
April 30, 2023

hi 

facing the same issue here on my mac : no backup possible in version 12.1 /12.2.1 / 12.3.

so i'm still working in version 12.0.1, cause there the problem doesn't occur. 

contacted adobe helpdesk twice with this issue but until now no solution for this. 

ecycled
ecycledAuthor
Participating Frequently
February 15, 2023

Would love to see Adobe provide some feedback here. Also would like to know if anyone else is currentlt backing up to an external, non-network drive, succesfully.

 

I guess I will again either roll back to version 12.0 (belive that came out Oct 2022) where all works just fine or do a more cumbersome workaround - stay with 12.2 and export to local drive and copy to external.

GoldingD
GoldingD
Legend
February 16, 2023

Yes, on my MAC, I can backup to an external drive. BUT my MACOS is Monterey (too old to upgrade to Ventura)

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    February 15, 2023

    Does this thread apply to you? https://community.adobe.com/t5/lightroom-classic-bugs/p-backup-won-t-write-to-network-drive/idi-p/13308966 

    Rikk Flohr: Adobe Photography Org
    ecycled
    ecycledAuthor
    Participating Frequently
    February 15, 2023

    Thanks Rikk but my external is not a network drive so this wouldn't be aplicable.

    GoldingD
    GoldingD
    Legend
    February 15, 2023

    So, to make sure, you have or have not:

     

    • Checked the target drive for adequate hard drive space.
    • Checked the target drive for access rights, both the root, and any folders.
    • Checked the drive your catalog is on for adequate hard drive space.

     

    brings up a question, how much space is required?

     

    Per:

    https://www.lightroomqueen.com/backup-lightroom-files

    "Lightroom’s backup tool zips up the catalog and the *.lrcat-data file and places it in a dated subfolder"

    Does that mean a copy is created, then compressed, then moved to the destination?

     

    Oh, and if MAC, is a limit of 4GB still in effect for compression?

     

    What I suspect is safe to assume is that you have given LrC Full Disk Access, otherwise imports would have failed.

     

     

    ecycled
    ecycledAuthor
    Participating Frequently
    February 15, 2023
    • Checked the target drive for adequate hard drive space. Yes. 6 TB and currently using less than 100 GB.
    • Checked the target drive for access rights, both the root, and any folders. Full access "Read & Write".
    • Checked the drive your catalog is on for adequate hard drive space. 2 TB Internal SSD. Using maybe 10 percent of that.
    • What I suspect is safe to assume is that you have given LrC Full Disk Access, otherwise imports would have failed. Yes, Correct. LrC has full disk access.
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