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BluestarC1K
Known Participant
November 22, 2023
Question

S23-Ultra Videos are importing way to hot (Over Exposed)

  • November 22, 2023
  • 1 reply
  • 286 views

It seems when I'm importing S23 Ulra Videos in lower resolutions they import way over exposed. I think the 4k versions are ok. They all look fine on my phone.

    This topic has been closed for replies.

    1 reply

    johnrellis
    johnrellis
    Legend
    November 22, 2023

    Attach a short 4K video that looks ok and a lower-resolution video that does not to your reply here, and we can see if this issue occurs on other LR installations and file a bug report if it does. Make sure each clip is no more than 47 MB.

    B
    BluestarC1KAuthor
    Known Participant
    December 4, 2023

    Thanks I think I fixed it. It seems that Lighroom doesn't support the HEVC format which got switched on somehow.

    johnrellis
    johnrellis
    Legend
    December 4, 2023

    "It seems that Lighroom doesn't support the HEVC format"

     

    LR officially supports HEVC from Android and IOS devices:

    https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html

     

    So it's presumably a bug that the S23 videos aren't being properly handled. Attaching a short sample video here would allow an actionable bug report to be filed with Adobe.

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