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bernardb35072495
Participant
July 11, 2023
Answered

selection tool

  • July 11, 2023
  • 1 reply
  • 433 views

Hello everyone. I'm using Lightroom CC 12.4 and was very happy with the new selection tools. Suddenly there was a problem. Whatever the selection mode chosen (person, object) the selection is a red rectangle for people (no outline) therefore useless or an incomplete gradient (50%) of the selection. I've deactivated the plug-ins, reset to factory settings, uninstalled then reinstalled with and without the previous settings, and I'm still at the same point - the new selection tools have become useless. (I also tried to modify the tools in the masking help).
I've done as much as I think is possible at my level, and I'm pretty sure it's not much, but...
Can anyone help me?

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    This topic has been closed for replies.
    Correct answer johnrellis

    To build on GoldingD, most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
    https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


    If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

    1 reply

    GoldingD
    GoldingD
    Legend
    July 11, 2023

    Is your GPU driver up to date?

     

      johnrellis
      johnrellisCorrect answer
      Legend
      July 12, 2023

      To build on GoldingD, most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
      https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


      If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

        B
        bernardb35072495Author
        Participant
        July 13, 2023

        Thanx a lot, it's working. I was dispaired ... May the force be with you.

        "Life is a desease the only cure is rock'n'roll"

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