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Participating Frequently
September 30, 2026
Question

Some Ai models failed to download. Please try again later

  • September 30, 2026
  • 16 replies
  • 79 views

Since updating to latest version 15.3 I cannot use my presets or update AI edits.

When I try I get a box appear saying I am downloading AI models. This gets to 99% then stops. Then when I try to use presets or update the AI edits I get a red box that says ‘some Ai models failed to download. Please try again later.

This has been going on since yesterday. I have tried uninstalling LR and reverting to previous version but problem persists. 

 

Any ideas?

 

 

    16 replies

    victorh41219288
    Participant
    October 2, 2026

    I had a problem with Lightroom Classic where the AI models would download but repeatedly get stuck at 99%. AI masking features such as Select Subject and Select People consequently failed.

    After quite a bit of investigation, this turned out not to be a simple permissions or GPU problem.

    System:

    • Windows 11

    • Lightroom Classic 15.6

    • NVIDIA GeForce RTX 3080 Laptop GPU

    I checked the Lightroom/Camera Raw ModelZoo folder at:

    C:\Users<username>\AppData\Roaming\Adobe\CameraRaw\ModelZoo

    My Windows account had read/write access and Lightroom was successfully creating the CloudDownload folder, Index.dat, manifests and substantial AI model files. For example, the People model (people_1014_fp16.data) was present at around 77 MB.

    The Camera Raw/Lightroom logs were particularly useful. They can be found under:

    C:\Users<username>\AppData\Roaming\Adobe\CameraRaw\Logs

    The logs showed model downloads subsequently failing validation. In particular, there were errors along the lines of:

    *** Error: Failed to validate the tmp file.

    The downloads appeared to be slightly short of their expected sizes, despite the download request itself apparently succeeding. This explained why Lightroom could look as though it had almost completely downloaded a model but then fail to install/use it.

    The breakthrough was trying the download while connected through a VPN.

    I connected through a VPN endpoint in the Netherlands, restarted Lightroom and allowed it to download the models again. This time the download completed successfully and the AI functionality worked.

    So, if Lightroom Classic AI model downloads repeatedly stick at 99%, particularly if deleting/re-downloading the models doesn't help, it may be worth trying a different network route or a VPN before reinstalling Lightroom or changing GPU drivers.

    In my case, the evidence suggests the problem was somewhere in the normal network/CDN download path rather than Lightroom being unable to write to ModelZoo or run the AI models. The VPN changes several variables at once, so I can't say whether the underlying cause was ISP routing, Adobe CDN selection, DNS, IPv6 or something else.

    The useful diagnostic sequence for me was:

    1. Check read/write access to the CameraRaw\ModelZoo folder.

    2. Check that model .data files and manifest.json files are actually being created.

    3. Look in the Camera Raw logs for Failed to validate the tmp file.

    4. If downloads repeatedly reach 99% and then fail validation, try downloading the models over a different connection or VPN.

    Hopefully this saves someone else from repeatedly deleting ModelZoo or reinstalling Lightroom when the problem may actually be with the download path.

    Inspiring
    October 2, 2026

    Am having the same issues in both Lightroom & photoshop after  the recent updates.

    Participant
    October 2, 2026

    I am having the exact same problem - it is proving to be a massive issue in my commercial work which is impacting client delivery severely!  I am going to have to actively investigate alternative software if this persists more than another day or two!!!

    Tried all the suggested remedies and nothing is working.

    System details are as follows:

     

    Lightroom Classic version: 15.6 [ 202609251514-f839cde9 ]
    License: Creative Cloud
    Language setting: en
    Operating system: Windows 11 - Business Edition
    Version: 11.0.22631
    Application architecture: x64
    System architecture: x64
    Logical processor count: 32
    Processor speed: 4.1GHz
    SqLite Version: 3.45.1
    Adobe GSDK Version: 1.4.0.213

    CPU Utilisation: 0.0%
    Power Source: Plugged In
    Built-in memory: 64656.4 MB
    Dedicated GPU memory used by Lightroom: 17217.1MB / 24517.2MB (70%)
    Real memory available to Lightroom: 64656.4 MB
    Real memory used by Lightroom: 13288.7 MB (20.5%)
    Virtual memory used by Lightroom: 31101.2 MB
    GDI objects count: 929
    USER objects count: 2864
    Process handles count: 3800
    Memory cache size: 1361.6MB
    Internal Camera Raw version: 18.7 [ 2743 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 1770MB / 32328MB (5%)
    Camera Raw real memory: 2141MB / 64656MB (3%)

    Cache1: 
    NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

    Cache2: 
    m:1361.6MB, n:0.0MB

    U-main: 228.0MB

    System DPI setting: 144 DPI (high DPI mode)
    Desktop composition enabled: Yes
    Standard Preview Size: 3840 pixels
    Displays: 1) 3840x2160
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

    Graphics Processor Info: 
    DirectX: AMD Radeon RX 7900 XTX (32.0.31041.1004)
    Init State: GPU for Export supported by default
    User Preference: Auto
    Enable HDR in Library: OFF
    GPU for Preview Generation: Auto (S5_23)

    Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
    Library Path: D:\Lightroom\2026 Rebuilt 2\2026 Rebuilt 2.lrcat
    Settings Folder: C:\Users\rob\AppData\Roaming\Adobe\Lightroom

    Installed Plugins: 
    1) AdobeStock
    2) Flickr

    Config.lua flags: 
    Adapter #1: Vendor : 1002
        Device : 744c
        Subsystem : 53041849
        Revision : c8
        Video Memory : 24517
    Adapter #2: Vendor : 1002
        Device : 164e
        Subsystem : 88771043
        Revision : c9
        Video Memory : 1e5
    Adapter #3: Vendor : 1414
        Device : 8c
        Subsystem : 0
        Revision : 0
        Video Memory : 0
    AudioDeviceIOBlockSize: 1024
    AudioDeviceName: System Default - 1 - AORUS FO48U (2- AMD High Definition Audio Device)
    AudioDeviceNumberOfChannels: 2
    AudioDeviceSampleRate: 48000
    Build: LR5x31
    Direct2DEnabled: false
    GL_ACCUM_ALPHA_BITS: 0
    GL_ACCUM_BLUE_BITS: 0
    GL_ACCUM_GREEN_BITS: 0
    GL_ACCUM_RED_BITS: 0
    GL_ALPHA_BITS: 8
    GL_BLUE_BITS: 8
    GL_DEPTH_BITS: 32
    GL_GREEN_BITS: 8
    GL_MAX_3D_TEXTURE_SIZE: 8192
    GL_MAX_TEXTURE_SIZE: 16384
    GL_MAX_TEXTURE_UNITS: 8
    GL_MAX_VIEWPORT_DIMS: 16384,16384
    GL_RED_BITS: 8
    GL_RENDERER: AMD Radeon RX 7900 XTX
    GL_SHADING_LANGUAGE_VERSION: 4.60
    GL_STENCIL_BITS: 8
    GL_VENDOR: ATI Technologies Inc.
    GL_VERSION: 4.6.0 Compatibility Profile Context 26.8.1.260810
    GPUDeviceEnabled: false
    OGLEnabled: true
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    Known Participant
    October 1, 2026

    The AI models downloaded again.
    Finally the update of processing the image is complete. I was also able to export it.
     

     

    DhandaNot
    Participating Frequently
    October 1, 2026

    What did you do?

    Anshul_Saini
    Community Manager
    Community Manager
    October 1, 2026

    Hi @stewart_1362,

    Thanks for asking. @DhandaNot was able to complete the AI model download after running Lightroom Classic as Administrator.

    Could you please try the same: close Lightroom Classic, launch it with Run as administrator, and then let the AI models download again.

    Also, please check that your Windows user account has read/write permissions for the Lightroom Classic installation folder and the ModelZoo folders:
    Installation folder

    C:\Program Files\Adobe\Adobe Lightroom Classic\

    Lightroom catalog (default):

    C:\Users\<username>\Pictures\Lightroom\

    Lightroom settings/preferences:

    C:\Users\<username>\AppData\Roaming\Adobe\Lightroom\

    Camera Raw/AI models:

    C:\Users\<username>\AppData\Roaming\Adobe\CameraRaw\ModelZoo

    C:\ProgramData\Adobe\CameraRaw\ModelZoo

    After confirming the permissions, try the affected preset or AI edit again and let us know whether the issue is resolved.

    Best,
    Anshul Saini

    Known Participant
    October 1, 2026

    I restarted Lightroom and it is again trying to download AI models. So we seem to be back to square one.

    DhandaNot
    Known Participant
    October 1, 2026

    LR says AI download is successful BUT now it says:

     

    DhandaNot
    Participating Frequently
    October 1, 2026

    Hi, still no joy. 

     

    Lightroom Classic version: 15.6 [ 202609251514-f839cde9 ]
    License: Creative Cloud
    Language setting: en
    Operating system: Windows 11 - Business Edition
    Version: 11.0.26300
    Application architecture: x64
    System architecture: x64
    Logical processor count: 20
    Processor speed: 3.8GHz
    SqLite Version: 3.45.1
    Adobe GSDK Version: 1.4.0.213

    CPU Utilisation: 43.0%
    Power Source: Plugged In
    Built-in memory: 64978.1 MB
    Dedicated GPU memory used by Lightroom: 3463.5MB / 7895.0MB (43%)
    Real memory available to Lightroom: 64978.1 MB
    Real memory used by Lightroom: 6121.1 MB (9.4%)
    Virtual memory used by Lightroom: 10530.8 MB
    GDI objects count: 1027
    USER objects count: 3245
    Process handles count: 6752
    Memory cache size: 4367.7MB
    Internal Camera Raw version: 18.7 [ 2743 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 1720MB / 32489MB (5%)
    Camera Raw real memory: 1761MB / 64978MB (2%)

    Cache1: 
    Final1- RAM:469.0MB, VRAM:3209.0MB, _DSC5723-HDR-Edit.tif
    NT- RAM:469.0MB, VRAM:3209.0MB, Combined:3678.0MB

    Cache2: 
    m:4367.7MB, n:191.2MB

    U-main: 95.0MB

    System DPI setting: 120 DPI
    Desktop composition enabled: Yes
    Standard Preview Size: 2560 pixels
    Displays: 1) 2560x1440
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

    Graphics Processor Info: 
    DirectX: NVIDIA GeForce RTX 5060 (32.0.16.1692)
    Init State: GPU for Export supported by default
    User Preference: Auto
    Enable HDR in Library: OFF
    GPU for Preview Generation: Auto (S5_7)

    Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
    Library Path: C:\Users\Stewart\Pictures\Lightroom\Lightroom Catalog-2-2-v13-3.lrcat
    Settings Folder: C:\Users\Stewart\AppData\Roaming\Adobe\Lightroom

    Installed Plugins: 
    1) AdobeStock
    2) Flickr
    3) Helicon Focus Export
    4) Luminar Neo
    5) Nik 8 HDR Efex
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    Config.lua flags: 
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    AudioDeviceNumberOfChannels: 2
    AudioDeviceSampleRate: 48000
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    Anshul_Saini
    Community Manager
    Community Manager
    September 30, 2026

    Hi @stewart_1362 & @DhandaNot,

    Thanks for reporting this. I understand how disruptive this is when presets and AI edits can’t access the required models.

    @stewart_1362, please first update Lightroom Classic to 15.6 from the Creative Cloud desktop app.

    If the issue continues, completely quit Lightroom Classic and Creative Cloud, then reset the locally stored AI models:

    Windows:
    %APPDATA%\Adobe\CameraRaw\ModelZoo
    C:\ProgramData\Adobe\CameraRaw\ModelZoo

    Rename any ModelZoo folder you find to ModelZoo.old, then relaunch Creative Cloud and Lightroom Classic and try again.

    If you’re on Windows and it still fails, right-click the Creative Cloud desktop app > Run as administrator, launch Lightroom Classic from there, and retry the AI model download.

    If neither step helps, please go to Lightroom Classic > Help > System Info, copy the complete information, and share it here so we can investigate further.

    Please let us know how it goes, and we’ll be happy to help further.

    Best,
    Anshul Saini

    Participating Frequently
    October 1, 2026

    Lightroom Classic version: 15.6 [ 202609251514-f839cde9 ]
    License: Creative Cloud
    Language setting: en
    Operating system: Windows 11 - Business Edition
    Version: 11.0.26300
    Application architecture: x64
    System architecture: x64
    Logical processor count: 20
    Processor speed: 3.8GHz
    SqLite Version: 3.45.1
    Adobe GSDK Version: 1.4.0.213

    CPU Utilisation: 43.0%
    Power Source: Plugged In
    Built-in memory: 64978.1 MB
    Dedicated GPU memory used by Lightroom: 3463.5MB / 7895.0MB (43%)
    Real memory available to Lightroom: 64978.1 MB
    Real memory used by Lightroom: 6121.1 MB (9.4%)
    Virtual memory used by Lightroom: 10530.8 MB
    GDI objects count: 1027
    USER objects count: 3245
    Process handles count: 6752
    Memory cache size: 4367.7MB
    Internal Camera Raw version: 18.7 [ 2743 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 1720MB / 32489MB (5%)
    Camera Raw real memory: 1761MB / 64978MB (2%)

    Cache1: 
    Final1- RAM:469.0MB, VRAM:3209.0MB, _DSC5723-HDR-Edit.tif
    NT- RAM:469.0MB, VRAM:3209.0MB, Combined:3678.0MB

    Cache2: 
    m:4367.7MB, n:191.2MB

    U-main: 95.0MB

    System DPI setting: 120 DPI
    Desktop composition enabled: Yes
    Standard Preview Size: 2560 pixels
    Displays: 1) 2560x1440
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

    Graphics Processor Info: 
    DirectX: NVIDIA GeForce RTX 5060 (32.0.16.1692)
    Init State: GPU for Export supported by default
    User Preference: Auto
    Enable HDR in Library: OFF
    GPU for Preview Generation: Auto (S5_7)

    Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
    Library Path: C:\Users\Stewart\Pictures\Lightroom\Lightroom Catalog-2-2-v13-3.lrcat
    Settings Folder: C:\Users\Stewart\AppData\Roaming\Adobe\Lightroom

    Installed Plugins: 
    1) AdobeStock
    2) Flickr
    3) Helicon Focus Export
    4) Luminar Neo
    5) Nik 8 HDR Efex
    6) Plugin Parameters

    Config.lua flags: 
    Adapter #1: Vendor : 10de
        Device : 2d05
        Subsystem : 41a21458
        Revision : a1
        Video Memory : 7895
    Adapter #2: Vendor : 8086
        Device : 7d67
        Subsystem : d0001458
        Revision : 6
        Video Memory : 80
    Adapter #3: Vendor : 1414
        Device : 8c
        Subsystem : 0
        Revision : 0
        Video Memory : 0
    AudioDeviceIOBlockSize: 1024
    AudioDeviceName: System Default - Realtek Digital Output (Realtek(R) Audio)
    AudioDeviceNumberOfChannels: 2
    AudioDeviceSampleRate: 48000
    Build: LR5x31
    Direct2DEnabled: false
    GL_ACCUM_ALPHA_BITS: 16
    GL_ACCUM_BLUE_BITS: 16
    GL_ACCUM_GREEN_BITS: 16
    GL_ACCUM_RED_BITS: 16
    GL_ALPHA_BITS: 0
    GL_BLUE_BITS: 8
    GL_DEPTH_BITS: 24
    GL_GREEN_BITS: 8
    GL_MAX_3D_TEXTURE_SIZE: 16384
    GL_MAX_TEXTURE_SIZE: 32768
    GL_MAX_TEXTURE_UNITS: 4
    GL_MAX_VIEWPORT_DIMS: 32768,32768
    GL_RED_BITS: 8
    GL_RENDERER: NVIDIA GeForce RTX 5060/PCIe/SSE2
    GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
    GL_STENCIL_BITS: 8
    GL_VENDOR: NVIDIA Corporation
    GL_VERSION: 4.6.0 NVIDIA 616.92
    GPUDeviceEnabled: false
    OGLEnabled: true
    GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility 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GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced 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    Known Participant
    September 30, 2026

    I am using Lightroom Classic 15.6, it prompts me to download AI models. The progress bar shows 100% but when I use AI Edit Update it says (in a red banner) that AI models failed to download and I should try again. I have restarted LR and downloaded the AI models again. 

    The problem remains.

    DhandaNot