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oakland_Mike
Inspiring
February 25, 2023
Question

Suddenly having very slow camera connection after upgrading to Lightroom Classic 12 and Mac Ventura

  • February 25, 2023
  • 3 replies
  • 724 views

I use a Canon M50 and in the past when I would connect the camera and open the Import dialog, it would take less than a minute to read and show all the photos on the camera, even if it was a thousand or so.

 

Now, after upgrading to Ventura and using Classic 12, it takes about 20 minutes to read the camera.

 

Anyone else? Is there a known issue? I can't find anyone else talking about it.

This topic has been closed for replies.

3 replies

oakland_Mike
Inspiring
February 28, 2023

Okay. I am also finding that Ventura doesn't want to mount either the camera as a drive or even the camera disk in a disk reader as a drive.

johnrellis
Legend
February 26, 2023

There have been lots of problems reported with importing and tethering to cameras connected via USB in LR 12 on Mac OS 13 -- Apple changed something that's created lots of issues for LR.  Most of the reports were for Nikons and Iphones, and Adobe has released fixes that appear to help many of those with the problems.

 

I found several reports about problems tethering Canons and three people reporting problems importing from USB-connected Canons:

https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-wont-import/m-p/13433716

https://community.adobe.com/t5/lightroom-classic-discussions/lr-c-not-automatically-starting-import-dialog-after-update/m-p/13411241 

 

If the problem were striking most Canon users, we'd see a flurry of reports here, and Adobe would be able to quickly reproduce the problem. But given the small number of reports, it appears to be something specific to particular configurations or cameras.  So unless Adobe is able to reproduce the problem easily or there are many more reports, I think, based on past experience, that there won't be a fix any time soon.

 

A couple of suggestions:

 

- Make sure that you've granted Full Disk Access (not Files And Folders) permission to LR:

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/m-p/12913413#M272646 

 

Probably won't help, but LR requires Full Disk Access, so it's good hygiene to verify,

 

- Try a different USB cable.

 

- Try the Canon EOS Utility to download the photos to your hard drive and then import them into LR from there.

 

- Use a card reader instead of a cable.  I know it's frustrating to hear that, but importing via a card reader is generally faster than using a cable, and Adobe, Apple, and Windows are no longer providing good support for importing via a cable.

oakland_Mike
Inspiring
February 25, 2023

p.s.: I now realize that Lightroom is also not eliminating the "suspected duplicates" from the Import.