Participant

Question

Trouble using syncronisation with 2 differents adobe accounts

Forum|Forum|1 year ago
June 13, 2024
1 reply
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Hello all,

I'm using LR since a decade, and from the beginning of synchronisation.

I have a catalogue on dropbox that I can use at home with my personnal account, and at work with the company account.

Until now everything works nice, but since 13.3.1 I have a pop up ask me to restart LR when I switch between 2 adobe account.

The result is that all the sync is lost.

My pictures are still online, but my folder are not syncronised anymore.

So everytime, LR start to download all the files online back to my catalog, and I'm not able to synchronize the pictures online because my folders are not identified as synchronized

I don't know if this is on purpose from adobe, but I lost a lot of hours of work here.

And if it's not possible to switch between 2 adobe account, I'm thinking to stop using LR and to find another solution.

macOS

This topic has been closed for replies.

Rob_Cullen

Community Expert

I will try some comments-

Is that Lightroom (Lr), or Lightroom-Classic (LrC)?

Using a Lr-Classic catalog in Dropbox is very risky. Corruption can easily occur.

Switching between two accounts (on the same computer?) would require you to Sign-out of one account and Sign-in to the other. That would necessarily involve a restart of Lightroom-Classic.

Where are the images stored? Have they all downloaded from Dropbox in both locations to enable work with the catalog.

When you say "all the sync is lost" are you referring to a Dropbox sync? Or what?

You might find something relevant here-

https://www.lightroomqueen.com/lightroom-classic/catalogs/

https://www.lightroomqueen.com/catalog-on-dropbox-beta/

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .

J

jean baptistes71487158Author

Participant

Hello Rob, thank you for your comments.

I'm talking about Lr Classic, I know it's risky on dropbox, because I have a lot of issues with corrupt catalog, but it's another problem 🙂

Usually I work on my personnal account on my personnal computer at home, and on my company account, when i'm on my company computer. And before LR 13.3, everything works fine, I don't need any restart of LrC, and the synchronisation was simply stopped on my company account. I never sync from the company account only from the personnal. (because, obvioulsy, it's not the same cloud).

But since LrC restart at every account switch, it cancelled all my LrC sync on mobile device everytime. (and I'm not talking about dropbox, just about adobe cloud.)

About my images: they are all on my computer or external HD. On dropbox is stored only smart previews.

Since my first post. I found a temporary solution. I duplicated my catalog. I use the original one only on my personnal acount to syncronize with mobile device, and the other, everywhere, to edit pictures. Then at the end of the month I will create a catalog with the last edits and import it in the original Catalog and then syncronize it with mobile device.

It’s complicated but I don’t see any other solutions for now.

Thanks for the links I will read this closely.

Rob_Cullen

Community Expert

Using your catalog on another system, and only with Smart Previews, sounds like the 'Client <> Editor' situation.

CLIENT EDITING REMOTE

Otherwise some more research I can suggest.

MULTIPLE COMPUTERS- How to use (Lightroom Queen)

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .

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