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dhampny
dhampny
Inspiring
May 31, 2022
Question

Unable to open LrC newer than v11.0.1

  • May 31, 2022
  • 2 replies
  • 232 views

I’m on a Mac mini 2018 running macOS Monterey 12.3.1.  LrC v 11.0.1 installs and runs fine but when I attempt to upgrade to v11.1, 11.2, 11.3 or 11.3.1 Lightroom hangs on the splash screen, won't open my catalog and I have to do a force quit to close out. I have Googled for answers and searched in this forum and the Lightroom Queen forum where I've read of similar problems but haven't found a successful solution for my issue. 

 

I've reset Preferences; I've tried reinstalling all of the newer versions; I've run Adobe CC Cleaner then reinstalled Creative Cloud and Lightroom; I've run OnyX.  Nothing has fixed my problem.  Prior to this I've had no issues with LrC upgrades.  I'm baffled, to say the least.

 

I hope that an Adobe expert, or anyone, can provide a solution.

 

Thanks.

David

This topic has been closed for replies.

2 replies

johnrellis
johnrellis
Legend
May 31, 2022

Something changed in Mac OS 12.3.1, and many people are finding they need to grant LR Full Disk Access. After installing LR 11.3.1, follow these steps to grant Full Disk Access:
https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/m-p/12913413

 

Let us know whether that fixes the problem.

    dhampny
    dhampnyAuthor
    Inspiring
    June 1, 2022

    Thanks.  This is another thing I had already done, as well as allowing LrC to control my computer under "Accessibility".

    TheDigitalDog
    TheDigitalDog
    Inspiring
    May 31, 2022

    Try logging into another account (you may need to make one), still locking up? 
    Try starting up in Safe mode (hold down Shift Key when booting), still locking up? 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    dhampny
    dhampnyAuthor
    Inspiring
    June 1, 2022

    It will have to be a couple of days before I can, but I'll give both of these a try.  Thank you.

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