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Propriety
Participant
May 13, 2022
Question

Use GPU for image processing greyed out for AMD Radeon RX 6500 XT

Use GPU for image processing (Process version 5 or higher) is disabled for Lightroom on an AMD Radeon RX 6500 XT on the latest drivers from AMD (30.0.15021.11005).

The GPU supports DirectX 12 Ultimate and OpenGL 4.6 so it shouldn't have any compatibility issues as per the Lightroom Classic GPU FAQs. The system is running Windows 11 Pro on a Intel Core i7-10700K.

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
May 17, 2022

Hi there,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom Classic. We are here to help.

Please go to the following locations

  • C:\Users\<Username>\AppData\Roaming\Adobe\CameraRaw
  • Rename the GPU folder as 'GPU.old' (add .old at the end)
  • Restart Lightroom Classic again

 

You can check other suggestions shared here by other users: https://community.adobe.com/t5/lightroom-classic-discussions/gpu-for-image-processing-is-greyed-out-even-though-minimum-specs-are-met-branched-to-new-thread/m-p/11306817#M194766 

 

Let us know if this helps,

Thanks!
Sameer K

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