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jogonzal
Participating Frequently
December 26, 2017
Question

Access token is expired

  • December 26, 2017
  • 21 replies
  • 7135 views

After installing Lightroom CC 1.0 every once in a while I would get an error 67 and would require me to sign out and sign in again.  This would happen every few days or so.  Now, since upgrading to LR CC 1.1 the error 67 has gone away but is now replaced with the following error "Your access token is expired" Please sign out and sign in again.  Signing out and signing in again does not work.  It's only after I reboot that it will fix the issue, albeit temporarily. 

Is anyone else having this issue?  It's a bit frustrating.  Any thoughts?  Is there any sort of log that is captured so I can see why it's erroring out?

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21 replies

Sahil.Chawla
Adobe Employee
Adobe Employee
December 26, 2017

Hi Jogonzal,

As you're getting an error about access token being expired, could you please let us know which operating system are you working on?

Also, have you tried reinstalling Lightroom CC as it might be showing you an error due to a wrong install?


Regards,

Sahil

Participant
December 31, 2017

I too  have this problem

I have reinstalled LR CC but the message is still there and i cannot use Lightroom

Anyone know the solution????