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Participating Frequently
May 11, 2018
질문

All photos disappeared from the 'all photos' album in LR Mobile.

  • May 11, 2018
  • 2 답변들
  • 741 조회

Since two days all my photos are gone from the LR Mobile app. I still can take photos and if I'm in the app it says I have my 1700+ photos in the 'all photos' album. But when I click on it it says '0 photos'. And nothing is showing, not even the new ones I made.

Can't figure out what happened or how to fix it. But I would like to have them back in that album asap.

Also there is this blue thing saying 'no extended infos (release build)'. I can't remember that it was there before.

이 주제는 답변이 닫혔습니다.

2 답변

Brad Lawryk
Legend
May 11, 2018

Have you tried logging out, closing the app and then log in again? Seems like your syncing is stuck.

giels27804754작성자
Participating Frequently
May 11, 2018

Thanks for reaching out. I tried this already and nothing changed. Should I try to delete and reinstall the app? Since they're on the cloud I guess it wouldn't delete my photos?

Brad Lawryk
Legend
May 11, 2018

Deleting the app will not delete your photos if they are indeed in the cloud.

Having said that, I would log into lightroom.adobe.com and make sure the images are indeed in the cloud first.

Kanikas
Legend
May 11, 2018