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ianm41132428
ianm41132428
Participating Frequently
January 16, 2024
Question

Camera Matching Profile not being applied to synced smart previews

  • January 16, 2024
  • 3 replies
  • 1246 views

I have my original images in Lightroom Classic on my Mac and sync smart previews to the cloud ecosystem.  I have a recent problem with how the images are displayed on my iPad using Lightroom Mobile for iPad. This problem does NOT occur with the same images on an iPhone in Lightroom Mobile for iPhome.

 

The problem is that the profile assigned in LRC is not processed when the image is displayed on the iPad in LRM.  (As I said above it does get applied when I look on my iPhone so the data is getting passed across to the Cloud). Generally I am using a Camera Standard Matching Profile.  Looking at the screen on the iPad, despite that profile being used when on the Mac, on the iPad version no profile is selected at all.  The image just looks washed out.  If I manually apply the camera matching profile on the iPad that fix the issue.  

I do my main editing on the Mac and use the iPad for review and adjustments on the fly.  Having to re-apply the profile to many photos manually is frustrating.  I am not sure when this began but I believe quite recently - last month or soand older images are fine.  I have deleted and reinstalled LRM on my iPad to no avail.  

I have an iPad Pro running iPadOS 16.7.4 and the version of LRM is 9.1.0

 

Please advise - this seems to be a bug?  Thanks.  

Ian.

    This topic has been closed for replies.

    3 replies

    ianm41132428
    ianm41132428Author
    Participating Frequently
    September 7, 2024

    I am pleased or report that this issue has been fixed. I post the following information so that other users may benefit from the steps that I needed to take for it to take effect.

     

    Sometime back I think that Adobe corrected the problem with a new version of Lightroom for iPad  - which is great.  However, simply doing a usual update of the app on my iPad did not fix the problem.  What I had to do was to completely delete Lightroom for iPad from the iPad, then force restart the iPad (to clear the data fully), I also then removed Lightroom for iPad from my iCloud backup and force restarted the iPad once again.  Then I proceeded to re-install Lightroom for iPad from the App Store.  As expected all pictures resynced and hey presto the camera standard profile was being applied correctly.  I repeated the same steps on my iPhone and had the same success. 

    I hope this is useful for others and I am very pleased that the fix has been made.  

    Ian. 

     

    M
    matthiasb70515275
    Participant
    September 9, 2024

    Hello Ian,

    Thanks for sharing your insights and the good news.

    Deinstallation and new installation (instead of update installation) also helped for my Android device.

    Matthias

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    January 17, 2024

    Hi @ianm41132428 

    LR Classic does not sync profiles to the cloud.  

    I think this separate thread relates, and suggests one or more workarounds: https://community.adobe.com/t5/lightroom-classic-bugs/p-render-smart-previews-from-lrc-edited-w-custom-profiles-correctly-in-all-lr-photos-cloud-clients/idi-p/12509023#comments 

    ianm41132428
    ianm41132428Author
    Participating Frequently
    January 17, 2024

    Hi @Charlie.D 

     

    Thank you for your reply and the attached link, at which I have taken a look.


    My situation / problem is different.  I am not expecting that LRC will sync the actual profile.  My issue is that in LRM, only on an iPad, the software does not APPLY the profile that is selected in LRC and should be sent as data to apply.  Let me explain further ...

    I am only using the 'out-of-the-box' Adobe supplied profiles.  The one I generally use is the camera matching profile for Camera Standard (Nikon Z8). The profile is present in LRM on the iPad and I can apply it manually to an image on that device simply by selecting the profile in the edit section. The problem is that previously LRM on iPad would automatically apply the profile (as it does for other adjustment settings that have been made on the LRC version on the Mac).

    What makes me convinced this is a coding error / bug is that for the same images the profile is correctly applied automatically by LRM on my iPhone.  So it's not about the actual sync of the underlying data to the cloud ecosystem (because it works on the iPhone) but some problem in the iPad software for LRM.  

    Further, this has only started happening recently.  It used to work fine on the iPad (I have thousands of previous smart preview images where this has worked).  It seems to have started in the last month or so.  I wonder is there was a change in the December release of LRM 9.0.1 for iPad that has caused this change to happen?

     

    Thanks for looking into this further.  

     

     

     

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    January 17, 2024

    FWIW, I was not able to replicate the original poster's failure. 
    LrC 13.1 and iPad 9.1


    Rikk Flohr: Adobe Photography Org
    ianm41132428
    ianm41132428Author
    Participating Frequently
    January 17, 2024

    I originally posted this in as a discussion, given the number of upvotes I do believe it is a bug.  
    please can you take a look.  Thanks.  Ian.  

    ---------------------------------

     

    I have my original images in Lightroom Classic on my Mac and sync smart previews to the cloud ecosystem.  I have a recent problem with how the images are displayed on my iPad using Lightroom Mobile for iPad. This problem does NOT occur with the same images on an iPhone in Lightroom Mobile for iPhome.

     

    The problem is that the profile assigned in LRC is not processed when the image is displayed on the iPad in LRM.  (As I said above it does get applied when I look on my iPhone so the data is getting passed across to the Cloud). Generally I am using a Camera Standard Matching Profile.  Looking at the screen on the iPad, despite that profile being used when on the Mac, on the iPad version no profile is selected at all.  The image just looks washed out.  If I manually apply the camera matching profile on the iPad that fixes the issue.  

    I do my main editing on the Mac and use the iPad for review and adjustments on the fly.  Having to re-apply the profile to many photos manually is frustrating.  I am not sure when this began but I believe quite recently - last month or soand older images are fine.  I have deleted and reinstalled LRM on my iPad to no avail.  

    I have an iPad Pro running iPadOS 16.7.4 and the version of LRM is 9.1.0

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