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Participant
October 25, 2020
Question

Can't connect to the server - Lightroom

  • October 25, 2020
  • 1 reply
  • 766 views

Hi

I'm trying to launch Lightroom (v 4.0, Oct 7 2020) but get a 'Can't connect to server' dialog. LR closes as soon as I click OK.

Screen shot of error + System info attached.

I've tried the fixes suggested in this thread https://community.adobe.com/t5/lightroom/can-t-connect-to-the-server-lightroom/m-p/11451565?page=1 with no success.

The rest of my Creative Cloud seems to work ok, including syncing files to the Adobe cloud storage.

Help please!

Thanks

Fiona

This topic has been closed for replies.

1 reply

Participant
December 7, 2020

hi, have you found a solution? I am having the same problem its very frustrating.

fjk2009Author
Participant
December 7, 2020

I have managed to get it working, but only by doing a complete factory reset of my Mac Mini and reinstalling everything again from scratch - so a major pain to do, but at least it is working again.

 

The whole episode has made me very wary of committing to LR CC and I'm sticking to LR Classic and local / non Adobe cloud storage for now!

 

Hard_Boiled_Greg
Participating Frequently
December 10, 2020

That's a terrible solution for you to have to do. I'm having the same issue on my MacBook Pro. I was using Lightroom CC on my previous MacBook Pro without an issue. I moved to a new MacBook Pro and have the exact same issue you are detailing. All of my other Creative Cloud applications work just fine. It's just Lightroom with the issue. I'm not prepared to factory reset my who laptop.