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Participant
June 21, 2023
Question

Edited photos gone after logging out

Hi, my mom logged herself out of her free mobile Lightroom app. After logging in, her edited photos are gone. How can I get them back? Is there anything I can do? There is no premium Account or any payment. 
She uses a Samsung and the latest version. 

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2 replies

Rob_Cullen
Community Expert
Community Expert
June 22, 2023
Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
Participant
June 22, 2023

Hi Rob, 

thanks for the help. Unfortunately the thread talks about an uninstalled app. My mom just signed out and in. And she uses a Samsung so the way to retrieve the photos with iTunes won't work. Do you have some other ideas? 

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