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Known Participant
Aug 1, 2026 9:37 AM UTC
Answered

Image canon and link to lightroom

Hi, for the past few days I've been having a very annoying problem with the image.canon service connecting to the Lightroom cloud service to send photos from image.canon directly to Lightroom... Now it's impossible to connect to the Adobe server... What on earth is going on?

I've attached a screenshot of the problem... I understand it's more of an Adobe issue than a Canon one... Please help.

    PeterB217095629Correct answer
    Community Manager
    Aug 4, 2026 2:28 PM UTC

    This issue has been fixed.  Apologies for the service disruption.  

    -Peter

    22 replies

    alison_9115
    Participant
    Aug 2, 2026 10:11 AM UTC

    I also have the same problem on iphone17

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    poo_noo
    Participant
    Aug 2, 2026 8:13 AM UTC

    I started getting the same issue 3 days ago. I've disconnected & cleared caches with no success. Any help appreciated.

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    Jowe79Author
    Known Participant
    Aug 1, 2026 7:04 PM UTC

    ​@adobe Please fix this server error!!!!!! It's a shame!! 

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    Sg_photolife
    Participant
    Aug 1, 2026 5:46 PM UTC

    I have same Issue. Any help will be highly appreciated 

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