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Participant
June 7, 2022
Question

Missing photos and presets in Lightroom on Windows 10

  • June 7, 2022
  • 1 reply
  • 164 views

foto.s en voorinstellingen weg  

W 10

 

 

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1 reply

Sameer K
Community Manager
Community Manager
June 7, 2022

Hi there,

 

Thanks for reaching out. I’ll need a little more information so that I can help you with this.

Could you please confirm the version of Lightroom from Help > About Lightroom or Lightroom Classic and the version of the operating system you are working on? Have you recently reinstalled the application?

 

If you are working on Adobe Lightroom (Cloud), please ensure you are logged in with the correct email account that has your images & presets on the cloud. You can also log on to Lightroom Web (https://lightroom.adobe.com) if you have multiple email accounts.

 

If you are working with Lightroom Classic, it could be possible you have opened an incorrect catalog. Please check this community thread for help finding the correct catalog: https://community.adobe.com/t5/lightroom-classic-discussions/missing-image-files-in-lightroom-classic-on-windows-after-update/m-p/12964683#M275618

 

Let us know if this helps.

Thanks!

Sameer K