my edited photos disappeared from the app

Forum|Forum|1 year ago
December 26, 2024
2 replies
118 views

Good afternoon. I reinstalled the Lightroom app and all the photos I edited there disappeared. How can I get these photos back?

iOS: iPhone

This topic has been closed for replies.

Rob_Cullen

Community Expert

And if you were using the 'Free' app, see this forum link-

FREE MOBILE RESTORE PHOTOS

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

Sameer K

Community Manager

Hey, @Aliona_. Welcome to the Lightroom Community. I've checked the account you're signed in to the community with, and you currently don't have an active subscription. Have you used any other email address to sign in to Lightroom on your mobile before?

If you were logged in to Lightroom mobile with an email account that had an active subscription, the images, edits, and the rest of the data would've synced to the cloud. You can try signing in again with the correct email address to find the images that were on the cloud.

Let me know how it goes. Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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