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Participant
August 13, 2026
Answered

P: Recommended Presets display an error message

  • August 13, 2026
  • 19 replies
  • 175 views

Depuis une heure, les filtres recommandés ne sont plus proposés. L’analyse de l’image commence, puis un message d’erreur apparaît. J’ai pourtant bien l’abonnement pro, je suis en wifi, et j’ai utilisé cette fonctionnalité ce matin et ça fonctionnait.

    Correct answer Rikk Flohr -

    There is currently an outage affecting the services that drive Recommended Presets. Thank you for your patience. 

    Update: Service should be restored now. 
    Thanks for your patience.

    19 replies

    Participant
    August 17, 2026

    how come the presets wont load

    Community Manager
    August 13, 2026

    Thank you for your post and apologies for the issue.  We are aware of this problem and actively working to address it.  Will update you when it is fixed.

    -Peter

    Rikk Flohr -
    Community Manager
    Rikk Flohr -Community ManagerCorrect answer
    August 13, 2026

    There is currently an outage affecting the services that drive Recommended Presets. Thank you for your patience. 

    Update: Service should be restored now. 
    Thanks for your patience.

    Rikk Flohr: Adobe Photography Org