Participant

P: Recommended Presets Not Working

Forum|Forum|14 days ago
March 23, 2026
153 replies
3079 views

The recommended presets aren't loading anymore; it says they're being analyzed, but nothing happens. It used to work before—how can I fix this?

Incredible_mind5D94

Participant

Adobe, this issue has been going on for over 2 weeks. When is this getting fixed? We’re all paying $$ for a faulty product right now. Not cool.

Katrin Eismann, LR PM

Adobe Employee

Thank you for bringing this to our attention. I have contacted the relevant Lightroom team members to see if this issue can be addressed. Please note - I tried Recommended Presets out and saw that they took longer to generate, but did appear (Macbook M2).
Katrin
LR Product Manager for Learning & Inspiration

S

Samantha25143479ytcc

Participant

I have sat looking at the Recommended Presets tab for long enough to ascertain that while it might be fixed for your Macbook M2, it is most certainly not resolved for me. Looking forward to this issue being addressed with the resources and urgency that is required given how long this has been going on now.

Frankofotica

Participant

Unter windows passiert gar nichts mehr, unter mobile funktioniert es.

ABSorensen

Participant

@Adobe Administration ???????????????

Amanda Fisher

Participant

Hello Adobe! Has there been any progress on correcting this issue? I’m eagerly waiting to edit a batch of photos and holding out on this bug/fix to be corrected :)

Egbird

Participant

Normally when I import raw photos into the lightroom cloud based programme on my laptop I can click on recommended presets. Recently when opening this feature Lightroom starts to analyse the picture then crashes immediately.