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黃252138010cck
Participant
Mar 15, 2024 1:55 AM UTC
Question

The new version cannot use the phase one Raw file.

The new version ios app cannot use the phase one P65+ Raw file.
In addition to the iPhone, the same problem occurred after updating the app on the iPad. The files originally in the cloud can only use intelligent preview, and cannot be read after downloading the original version of the file.

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    3 replies

    Adobe Employee
    Charlie.D
    Adobe Employee
    Mar 15, 2024 4:30 PM UTC

    Hello @黃252138010cck 

    Lightroom uses Adobe Camera Raw to process and display raw images from a large variety of cameras.  I do not see that camera model on the list of supported devices here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html 

     

    You could ask the Camera Raw team for more info at: https://community.adobe.com/t5/camera-raw/ct-p/ct-camera-raw 

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      JohanElzenga
      Community Expert
      JohanElzengaCommunity Expert
      Community Expert
      Mar 16, 2024 10:39 AM UTC

      Actually, according to the page you linked to, the Phase One P65+ is very old and was already supported in Lightroom Classic 3.5 (last item on the list of Phase One cameras)...

       

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      -- Johan W. Elzenga
      Adobe Employee
      Charlie.D
      Adobe Employee
      Mar 18, 2024 2:00 AM UTC

      Thank you @JohanElzenga -- a mistake on my part: I thought I saw no reference to the Phase One P65+

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