mixamo doesn't think i placed the markers on my model

Hello, I couldn't display placing markers window, it is skipping after i uploaded my character and motions page opening directly with my character but with wrong rigging how can i fix it ?

I also get the same error messege. My problem is, my model doesnt appear on the Auto Rig window,so i cants place my markers in the right positions. If anyone knows how to solve this please help. Thanks.

a few points need to be worked on;

1. you can't have floating bits... remove them
2. your two triangles coming from the turso are being seen as arms... remove them
3. the remaining two arms are what the major cause of error is coming from but at this point Mixamo will rig the model
4. I would adjust the arms so; they both come out of the turso at the same centerline [not 1 behind the body], and so they have no gaps, and finally as more or less the same size but its your model mate

see these images

try this

can you share the model?

• your model does not have fingures so change standard rig to claw
• you placed the arm markers on the collar spikes in that screenshot... move them to the arm in stead
• there is no real neck so imo you will be best to move the chin marker down [just above the red spike] and the groin marker up a little
• the model is off centre so untick symmetry