Skip to main content
geekformante
geekformante
Participant
December 22, 2023
Answered

Eye dropper error: Could not use the eye dropper tool because of a program error

  • December 22, 2023
  • 102 replies
  • 35758 views

Hi.

 

Does anyone know how to fix this error? I can't pick colors from with the eye dropper. I have the most recent versión of Photoshop Beta: 25.4.0

 

I tried reseting preferences, erase them, hidding layers, etc.

 

Here is a capture of the problem:

 

 

 

    102 replies

    Show previous replies
    geekformante
    geekformanteAuthor
    Participant
    December 22, 2023

    I did that too, Kevin. 😞

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      December 22, 2023

      @geekformante Check to see if Photoshop has Screen Recording Access in Mac System Settings/Privacy and Security

      V
      vintezisCS
      Inspiring
      February 22, 2024

      no, it doesn't work, with all the permission PS eyedropper get the color (i see on screen) but the error message immediately pops up, and the color switch back to the original

      Amartoni
      Amartoni
      Participating Frequently
      February 22, 2024

      It works after 25.5 update. 

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices