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Participant
September 8, 2023
Answered

Generative fill does not work. There is no response when clicked. It worked well yesterday. But it

  • September 8, 2023
  • 3 replies
  • 3013 views

Generative fill does not work.

There is no response when clicked.

It worked well yesterday.
But it doesn't work from today.

This topic has been closed for replies.
Correct answer kglad

<moved from enterprise&teams>

3 replies

Participant
September 15, 2023

same here, Do you have any solutions?

AxelMatt
Community Expert
Community Expert
September 8, 2023

Please try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

What has been changed on your system before the error occur?

Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 8, 2023

<moved from enterprise&teams>