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Timma668
Participant
September 14, 2023
Answered

Neural filter: photo restoration's problem

  • September 14, 2023
  • 4 replies
  • 871 views

Facing the following problem when using photo restoration:

 

The filter stops working and this message appears: There was a problem using the Adobe Color Engine, so the Neural Filters command could not be completed.

 
    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    Hi @Timma668 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

    4 replies

    T
    Timma668Author
    Participant
    September 16, 2023

    I am using Neural Filters with graphic processor (GPU) checked now.

      T
      Timma668Author
      Participant
      September 16, 2023

      Hi Mr. Kevin, thanks a lot for your help !

      I have tried again today and the problem seem to be solved already.

       

      Best regards,

      Timmy

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      September 15, 2023

      @Timma668 does this happen on all images you try or just this one?  Are you using graphics procssor?

       

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity ExpertCorrect answer
        Community Expert
        September 14, 2023

        Hi @Timma668 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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