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K
kaya52317197
Participant
July 26, 2023
Question

Abo-Upgrade Nachricht blockiert das korrekte Starten von Photoshop

  • July 26, 2023
  • 3 replies
  • 176 views

Abo-Upgrade Nachricht blockiert das korrekte Starten von Photoshop. 
Dadurch wird ein Plugin beim Starten gehindert und ist dann nicht ins Photoshopfenster intigriert und damit unbrauchbar. 
Ich bitte um schnelle Abhilfe, ich habe Termine zu schaffen. 

Das "Don't show again" funktioniert auch nicht. 

    This topic has been closed for replies.

    3 replies

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 26, 2023

    Hi @kaya52317197 if you to go https://account.adobe.com and log in does it show you have an active and valid account?

      K
      kaya52317197Author
      Participant
      July 26, 2023

      @Kevin Stohlmeyer nothing worked. 

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        July 26, 2023

        Hi @kaya52317197 are you logged into your Creative Cloud desktop app with your subscription ID?

        Try signing out and back in again. If this does not resolve, see:

        https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

         

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