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Participant
August 10, 2026
Pregunta

Adobe Connector for Chat GPT can't generate images

  • August 10, 2026
  • 21 respuestas
  • 583 visualizaciones

The Adobe Firefly connector in Codex is repeatedly failing with:

HTTP 403 Forbidden — “MCP streamable transport probe failed”

Endpoint: https://photoshop-mcp-service.adobe.io/v3-creativity-b8f2a/mcp

The connector worked briefly and successfully generated images, but then began returning this error again. It occurs before Firefly receives the prompt, even when generating one image at a time. Disconnecting, reconnecting and restarting the app have not resolved it. Please investigate the connector’s authentication/transport authorization.

    21 respuestas

    薛 Yoti
    Participant
    September 17, 2026

    I’m experiencing the exact same issue as well. The Adobe Connector for ChatGPT keeps failing, and I’m unable to generate or edit images through the connector.

    It seems this may not be an isolated case.

    Participating Frequently
    September 15, 2026

    Adobe has already acknowledged this exact error in this discussion:
    https://community.adobe.com/questions-712/adobe-connector-for-chat-gpt-can-t-generate-images-1636192

    Could you connect me with the team handling that issue, or explain how to submit my diagnostic details to them? OpenAI specifically requested that Adobe inspect its server logs, which I cannot access myself.

    Please also provide a reference number for this support conversation.

    c.pfaffenbichler
    Community Expert
    Community Expert
    September 15, 2026

    One Adobe employee has posted on this thread, to make sure he notices your post you may want to tag him – type »@« and then start typing the name (mind capitalisation) and a pop-up should appear where you can click the correct name/avatar. 

    Participating Frequently
    September 15, 2026

    @Sameer K Could you please check the status of the known Adobe connector 403 issue? It still affects me after completing the troubleshooting. How can I submit diagnostic details to the team investigating it, and is there a ticket reference or updated ETA?

    Participant
    September 15, 2026

    Still stuck with this as of Sep 15.

    Participant
    September 14, 2026

    I am having the same issue as of September 14, 2026.

    Adobe connects, but initialization and Lightroom searches fail with “MCP streamable transport probe failed with HTTP 403 from adobe.io.” I’ve disconnected/reconnected and tried both Google and Adobe username/password sign-ins. Have revoked and re-allowed access both within ChatGPT and Adobe, with no success.

    Participant
    September 13, 2026

    Hello Adobe team,

    I am experiencing the same Adobe for ChatGPT connection issue on 13 September 2026, while trying to list available Lightroom presets.

    The exact error is:

    McpServerError: MCP streamable transport probe failed with HTTP 403 from adobe.io

    Affected endpoint:

    https://photoshop-mcp-service.adobe.io/v3-creativity-b8f2a/mcp

    My environment:

    • ChatGPT Plus, using Work mode in Chrome on Windows.
    • Location: Poland.
    • The Adobe plugin is installed and its tools are visible to ChatGPT.

    What we have verified:

    • Both adobe_mandatory_init and image_list_presets return the same HTTP 403 error.
    • My Adobe Account page shows OpenAI under Connected apps, with access granted on 13 September 2026.
    • The listed permissions include signing in, uploading files, viewing and managing Adobe files, and maintaining access.
    • The separate Adobe Express plugin successfully returns help guidance, while the tested Adobe plugin calls fail.

    The error occurs during the connection probe, even for a preset-list request that requires no image upload. This suggests a connection or authorization issue, but I cannot confirm the root cause.

    Could you please add this report to the existing investigation and clarify:

    1. Is there a supported workaround or a specific Adobe account/profile setting to check?
    2. Does the integration require any additional entitlement for these requests?
    3. Is there an update on the fix or a public issue reference we can follow?

    Thank you.

     

    Participant
    September 7, 2026

    Currently having the same issue via web/app/cli it does not work. 

     

    Participant
    September 6, 2026

    I’m experiencing the exact same issue as of September 7, 2026.

    Adobe for ChatGPT is installed and authenticated successfully. ChatGPT can enumerate the Adobe tools, but every actual Adobe tool call fails before execution with:

    MCP streamable transport probe failed with HTTP 403 from adobe.io

    Endpoint:
    https://photoshop-mcp-service.adobe.io/v3-creativity-b8f2a/mcp

    My Adobe account itself appears healthy:

    • Firefly Pro Plus is active
    • 10,000 / 10,000 generative credits available
    • Firefly works normally on Adobe’s website
    • Adobe authentication from ChatGPT completes successfully
    • Adobe tools are exposed to ChatGPT

    I have already reconnected and reauthorized the Adobe plugin, but the MCP transport still returns the same 403.

    Since Adobe previously confirmed in this thread that this is a known issue, could you please provide an update on the internal ticket/status and current ETA?

    This is still reproducible on September 7 and appears to fail at the Adobe ↔ ChatGPT MCP transport/authorization layer before the requested Adobe operation is executed.

    Participating Frequently
    September 4, 2026

    Adobe for ChatGPT connector repeatedly fails before tool initialization with HTTP 403 Forbidden: “MCP streamable transport probe failed.” Endpoint: https://photoshop-mcp-service.adobe.io/v3-creativity-b8f2a/mcp. The plugin is installed and enabled, its dependencies resolve correctly, and repeated disconnect/reconnect attempts do not fix it. Please check server-side MCP transport authorization and account entitlement.

    Participant
    August 25, 2026

    Hello ​@Sameer K , hope you are doing well. Could you please share whether there has been any progress or an updated ETA for a fix?

    I have been experiencing this exact HTTP 403 / “MCP streamable transport probe failed” issue intermittently for roughly a month—not only since this thread was opened. It has occurred many times across repeated attempts. Disconnecting/reconnecting the Adobe connector, restarting ChatGPT/Codex Desktop, reinstalling the connector, and signing in again have not provided a stable fix. Sometimes it works briefly, then the same 403 returns.

    The same Adobe account and images work in Photoshop on the web, while the official Adobe connector fails before image processing begins. This is blocking an ongoing batch image-editing workflow.

    Is this still an active known incident? Has the expected resolution window changed, and is there a ticket or status page we can follow? Thank you.

    c.pfaffenbichler
    Community Expert
    Community Expert
    August 15, 2026

    Though I have to admit that 

    Endpoint: https://photoshop-mcp-service.adobe.io/v3-creativity-b8f2a/mcp

    makes it seem likely that Photoshop is involved.

    I just don’t think that most of the Photoshop users who are active on this Forum would be able to help with this issue because they are (largely) working with Photoshop itself.

     

    @Sameer K , please forgive the importunity but do you have insights into this issue? 

     

    Sameer K
    Community Manager
    Community Manager
    August 17, 2026

    @c.pfaffenbichler - No worries, thanks for the tag.


    ​Hey, ​@Hugo Torres - Welcome to the Photoshop Community. 

    While I am not the correct contact for this issue, I have conducted some research and discovered that this is a known temporary problem, with a potential resolution expected in the coming week(s). I've added the ticket details to the thread for moderators.

     

    Currently, this is not considered a bug but a main thread where we will consolidate any other reports indicating the same failure.


    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

    c.pfaffenbichler
    Community Expert
    Community Expert
    August 17, 2026

    Thank you for looking into this issue, ​@Sameer K !