Skip to main content
Participant
June 2, 2020
Question

Black screen when launched

  • June 2, 2020
  • 1 reply
  • 346 views

Hi all.

 

Recently, I have been unable to use Photoshop (and Illustrator). Opening the application results in this black screen. I am on the 21.1.3 version of the app, and I use a Macbook Pro, updated to the latest possible version. Attached is the screenshot from when I open Photoshop. I've attempted unchecking the graphics processor and reinstalling. Attempting to create a new file renders useless too. What should I do?

 

This topic has been closed for replies.

1 reply

c.pfaffenbichler
Community Expert
Community Expert
June 2, 2020