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lybarrondo
Participating Frequently
October 6, 2026
Question

camera raw crashes PS

Photoshop cannot open TIFFs without crashing — this needs engineering attention

Every TIFF I have tested opens in Camera Raw—even with TIFF handling disabled—and Photoshop crashes when I choose Open, Done, or Cancel. This affects both regular Photoshop and Photoshop Beta on my machine.

My configuration:

  • Photoshop 27.10.0; Camera Raw 18.7, build 2743

  • MacBook Pro, Apple M1, 16 GB memory

  • macOS 15.7.5

My processor, memory, and operating system meet Adobe’s published Camera Raw requirements. Updates, reinstalls, preference resets, and the suggested TIFF-handling and GPU workarounds have not resolved this.

On September 15, an Adobe community manager acknowledged an investigation into Photoshop 27.10 unexpectedly routing TIFFs through Camera Raw despite TIFF handling being disabled. That acknowledgment concerns the TIFF-routing behavior; my additional failure is the crash when leaving Camera Raw.

Please escalate this to engineering and provide a tracking reference, an actionable workaround or verified compatible rollback, and a clear status on the fix. If you need a sample TIFF or diagnostic logs, specify exactly what to submit and where.

    4 replies

    cindyp91612879
    Participant
    October 11, 2026

    I’m experiencing the same issue on my Mac.

    My versions:

    • Photoshop 27.11.0
    • Camera Raw 18.7
    • Lightroom Classic 15.6

    When I select TIFF images in Lightroom Classic and choose Edit In → Adobe Photoshop 2026 with Lightroom adjustments, Camera Raw opens unexpectedly even though TIFF support is set to Disable TIFF support.

    If I click Cancel in Camera Raw, Photoshop closes. Opening the same TIFF directly through Photoshop’s File → Open works normally. The problem occurs when sending TIFFs from Lightroom Classic to Photoshop.

    I have removed the additional Photoshop Beta external editor from Lightroom’s settings, but the problem persists.

    Please investigate this issue. Please investigate this issue. I have saved my Phototshop System info report and can provide it, along with a sample TIFF, if needed. 

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    lybarrondoAuthor
    Participating Frequently
    October 12, 2026

    It started happening again with PS 27.11.  Sporadic, but happens more when trying to open multiple images at once.  Something is wrong with latest version of Camera Raw.  Can’t disable TIFF handling so it’s a catastrophic error that should be fixed ASAP.

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      cindyp91612879
      Participant
      October 13, 2026

      Yes, I open multiple images at one time for many of my shoots every day, and this is adding on valuable time that have to spend waiting and canceling RAW out every single time I open an image in PS, rather than getting them all to open at once. 

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      Anshul_Saini
      Community Manager
      Anshul_SainiCommunity Manager
      Community Manager
      October 6, 2026

      Hi @lybarrondo,

      Thanks for the detailed report. I understand how disruptive this is when TIFF files consistently lead to a crash.

      Photoshop 27.11 is now available. Could you please update to 27.11 and test the same TIFF workflow again?

      If the crash still occurs, please share:

      • One original TIFF file that consistently reproduces the crash.

      • Help > System Info > Copy and paste the complete System Info here.

      • Whether the crash occurs when choosing Open, Done, and Cancel in Camera Raw in 27.11 as well.

      For the TIFF, you can upload it to Google Drive, Dropbox, WeTransfer, or a similar service and share the download link here. If the file is confidential, click my profile name > Send Message and share the link privately.

      Please let us know how it goes, and we’ll take it further if the issue persists.

      Best,
      Anshul Saini

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